Lexmark MS317dn User Manual

Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the control panel, navigate to:
Settings > General Settings > Print Recovery > Jam
Recovery
2 Select On or Auto.
3 Depending on your printer model, press .
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Solving print problems
Printing problems
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready
appears on the printer display.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is
solved.
Go to step 4.
Troubleshooting 164

Lexmark MS317dn Specifications

General

Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 90 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal, Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Finishing option	No
Authentication method	802.1x
Cables included	AC
Cartridge(s) included	Yes
Included cartridge capacity (black)	1500 pages
Display	LCD
Certification	ENERGY STAR, Blue Angel RAL-UZ-171, ICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, Customs Union EAC, SII, TER
Product color	Gray
Display number of lines	2 lines
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Duplex print speed (black, normal quality, A4/US Letter)	14 ppm
Printing colors	Black
Country of origin	China
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 2500 pages per month
Number of print cartridges	-
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PPDS, PostScript 3
Internal memory	128 MB
Processor cores	2
Noise level (idle)	15 dB
Processor frequency	800 MHz
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	52 dB
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	3
Multi-Purpose tray input capacity	50 sheets
Cabling technology	10/100Base-T(X)
Security algorithms	IPSec, LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, SSL/TLS, TTLS
Ethernet LAN data rates	10, 100 Mbit/s
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
USB connector	USB Type-B
Standard interfaces	Ethernet, Parallel, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Package depth	472 mm
Package width	432 mm
Package height	380 mm
Package weight	15800 g
Power consumption (off)	0.5 W
Power consumption (ready)	7 W
Power consumption (printing)	520 W
Energy Star Typical Electricity Consumption (TEC)	1.6 kWh/week
Sustainability certificates	Blue Angel, ENERGY STAR
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Depth	382 mm
Width	399 mm
Height	263 mm
Weight	14000 g