Troubleshooting
Understanding the printer messages
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
• From the printer control panel, press to print the portion of the job already stored and begin collating the rest
of the print job.
• Cancel the current print job.
Cannot defrag flash memory [37]
Try one or more of the following:
• From the printer control panel, press to stop the defragmentation and continue printing.
• Delete fonts, macros, and other data in the printer memory. From the printer control panel, navigate to:
> Settings > > Print Settings > > Utilities Menu > > Format Flash > > Yes >
• Install additional printer memory.
Cartridge, imaging unit mismatch [41.xy]
1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character
recognition) supplies or non-MICR supplies.
2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or non‑MICR supplies.
Notes:
• For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or go to
www.lexmark.com.
• For more information on MICR, go to www.lexmark.com.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, press on the printer control panel to clear the message and
continue printing.
Troubleshooting 112
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