Lexmark MS821dn User Manual

Action Yes No
Step 9
a Add more printer memory.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 183

Lexmark MS821dn Specifications

General

Print Technology	Monochrome Laser
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Processor Speed	1 GHz
Standard Memory	512 MB
Standard Paper Input	650 sheets
Output Capacity	550 sheets
Monthly Duty Cycle	Up to 275, 000 pages
Connectivity	USB, Ethernet
Network Ready	Yes
USB Port	Yes
Operating System Compatibility	Windows, Mac, Linux
Maximum Paper Input	4400 sheets
Print Speed	Up to 55 pages per minute
Ethernet	Gigabit Ethernet