Error codes Error message Solution
59 Incompatible tray [x].
1 Turn o the printer, and then
unplug the power cord from the
electrical outlet.
2 Remove the indicated tray.
3 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—POTENTIAL
INJURY: To avoid the risk of fire or
electrical shock, connect the power
cord to an appropriately rated and
properly grounded electrical outlet
that is near the product and easily
accessible.
61 Remove defective disk. Replace the defective storage drive.
62 Disk full. Try one or more of the following:
• To uch Continue to clear the
message.
• Delete fonts, macros, and other
data stored in the intelligent
storage drive.
• Install an intelligent storage drive.
63 Format the disk. Formatting now wipes all information
from the storage drive.
To format the disk, do the following:
1 From the home screen, touch
Settings > Device >
Maintenance > Out of Service
Erase.
2 Touch Sanitize all information
on hard disk or Erase Intelligent
Storage Drive, and then touch
ERASE.
71.01 Fax Station Name not set up. Contact
system administrator.
See
“Setting up the fax function using
analog fax” on page 30.
71.02 Fax Station Number not set up.
Contact system administrator.
71.03 No analog phone line connected to
modem, fax is disabled.
Check the connection and the line for
a signal. For more information, see
“Setting up fax using a standard
telephone line” on page 32.
71.06 Unable to connect to HTTPS Fax
Server.
Connection to HTTPS Fax Server is
disconnected. Check the Internet
connection of the printer.
Troubleshoot a problem 221
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