Error codes Error message Solution
200.03 Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the multipurpose
feeder” on page 260.
200.04, 200.05, 200.14, 200.24,
200.25, 200.34, 200.35, 200.44,
200.45, 202.05, 202.15, 202.25,
202.35, 202.45, 230.03, 230.13,
230.23, 230.33, 230.43
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in door B” on
page 257.
200.12, 200.15, 200.22, 200.32,
200.33, 200.42, 200.91, 202.03,
200.13, 202.33, 202.43, 202.93
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in door A” on
page 254.
200.13, 200.23, 200.33, 200.43,
241.86
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in trays” on
page 259.
230.15, 230.25, 230.33, 230.45,
232.13, 232.23, 232.33, 232.43,
232.53, 232.93
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the duplex unit” on
page 258.
24x.x6, 24x.8y, 602.x9 66x.x3, 66x.
8y
Paper loading error, [jam
header]. [xxx.yy]
See
“Paper jam in trays” on
page 259.
280.11, 280.13, 280.15, 280.91, 280.93,
280.95, 284.11, 284.13, 284.15, 284.91,
284.93, 284.95, 295.01, 680.10,
680.20, 680.40
Scanner jam. [xxx.yy] See
“Paper jam in the automatic
document feeder” on page 260.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 223