2 Open the front door.
Warning—Potential Damage: To avoid overexposing the
photoconductor units, do not leave the front door open for
more than 10 minutes.
3 Firmly grasp the jammed paper on each side, and then gently pull
the paper up and out to remove it from behind the toner cartridge
area.
Note: Make sure all paper fragments are removed.
4 Close the front door, and then close the top access cover.
5 From the printer control panel, touch Continue, jam cleared.
Paper jam under the photoconductor units
1 Ope the printer top access cover.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
2 Open the front door.
Warning—Potential Damage: To avoid overexposing the
photoconductor units, do not leave the front door open for
more than 10 minutes.
3 If lodged under the photoconductor units, then firmly grasp the
jammed paper on each side, and then gently pull it out .
Note: Make sure all paper fragments are removed.
4 If the jammed paper is lodged too tightly under the photoconductor
units, then remove the photoconductor units and place them on a
flat surface.
Warning—Potential Damage: Be careful not to touch the
photoconductor drum. Doing so may affect the print quality of
future print jobs.
2
1
5 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
6 Reinstall each photoconductor unit.
7 Close the front door, and then close the printer top access cover.
8 From the printer control panel, touch Continue, jam cleared.
Paper jam in the fuser area
1 Open the printer top access cover.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
2 Open the front door.
Warning—Potential Damage: To avoid overexposing the
photoconductor units, do not leave the front door open for
more than 10 minutes.
3 Determine where the jammed paper is located, and then remove
it:
a If the jammed paper is visible under the fuser, then firmly grasp
the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
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