b If the jammed paper paper is visible at the top paper guide in
the fuser assembly, then firmly grasp the paper on each side,
and then gently pull it out.
Note: Make sure all paper fragments are removed.
c If the jammed paper is not visible, then remove the fuser unit:
Warning—Potential Damage: Do not touch the roller at the
center of the fuser unit. Doing so may damage the fuser.
1 Turn the screws on the fuser counterclockwise to loosen
them.
2 Using the handholds on each side, lift and pull the fuser out
of the printer.
CAUTION—HOT SURFACE: The fuser might be
hot. To reduce the risk of injury from a hot
component, allow the surface to cool before
touching it.
d Place the fuser on a flat surface with the blue thumb screws
facing you.
e Pull and then rotate the green rectangular knob clockwise to
unlock the top paper guide.
1
2
f Press the green arrow tab to the left, and then lift the top paper
guide.
2
1
g Firmly grasp the jammed paper on each side, and then gently
pull it out.
Note: Make sure all paper fragments are removed.
h Close the top paper guide. Make sure both sides of the paper
guide are firmly seated.
21
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