Lexmark X925 - 24 X Paper Jam

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3 Close the cover of the duplexing unit.

4 Close the side door.

5 Touch Continue, jam cleared.

24x paper jam

Paper jam in Tray 1

1 Check the side access door to trays and then pull the jammed pages out.

Note: Make sure all paper fragments are removed.

Clearing jams 257

Table of Contents

Default Chapter2
- Table of Contents2
Safety Information15
Learning about the Printer17
- Finding Information about the Printer17
- Selecting a Location for the Printer18
- Printer Configurations19
- Configured Model20
- Basic Functions of the Scanner21
- Understanding the ADF and Scanner Glass22
- Understanding the Printer Control Panel23
Understanding the Home Screen25
- Using the Touch-Screen Buttons26
Setting up and Using the Home Screen Applications30
- Finding the IP Address of the Printer30
- Accessing the Embedded Web Server30
- Exporting and Importing a Configuration Using the Embedded Web Server31
- Activating the Home Screen Applications32
Additional Printer Setup35
- Installing Internal Options35
- Installing Optional Trays46
- Attaching Cables60
- Verifying Printer Setup61
  - Printing a Menu Settings Page61
  - Printing a Network Setup Page61
- Setting up the Printer Software61
  - Installing the Printer Software61
  - Updating Available Options in the Printer Driver62
- Setting up Wireless Printing63
- Installing the Printer on an Ethernet Network68
- For Windows Users69
- Changing Port Settings after Installing a New Network Internal Solutions Port71
- Setting up Serial Printing72
Minimizing Your Printer's Environmental Impact75
- Saving Paper and Toner75
  - Using Recycled Paper75
  - Conserving Supplies75
- Saving Energy76
- Recycling79
Loading Paper and Specialty Media81
- Setting the Paper Size and Type81
- Configuring Universal Paper Settings81
- Loading the Standard or Optional 550-Sheet Tray81
- Loading the Multipurpose Feeder85
- Linking and Unlinking Trays88
Paper and Specialty Media Guidelines90
- Paper Guidelines90
- Supported Paper Sizes, Types, and Weights93
  - Supported Paper Sizes93
  - Supported Paper Types and Weights95
Printing96
- Printing a Document96
- Printing from a Flash Drive97
  - Supported Flash Drives and File Types98
- Printing on Specialty Media99
- Printing Confidential and Other Held Jobs101
  - Storing Print Jobs in the Printer101
  - Printing Confidential and Other Held Jobs102
- Printing Information Pages102
  - Printing a Font Sample List102
  - Printing a Directory List103
- Using Max Speed and Max Yield103
- Canceling a Print Job103
  - Canceling a Print Job from the Printer Control Panel103
  - Canceling a Print Job from the Computer104
Copying105
- Making Copies105
- Copying on Specialty Media106
  - Copying on Transparencies106
  - Copying on Letterhead106
- Customizing Copy Settings107
- Placing Information on Copies112
  - Placing the Date and Time at the Top of each Page112
  - Placing an Overlay Message on each Page112
- Canceling a Copy Job112
- Understanding the Copy Screens and Options113
E-Mailing116
- Getting Ready to E-Mail116
  - Setting up the E-Mail Function116
  - Configuring E-Mail Settings116
- Creating an E-Mail Shortcut117
  - Creating an E-Mail Shortcut Using the Embedded Web Server117
  - Creating an E-Mail Shortcut Using the Touch Screen117
- E-Mailing a Document118
- Customizing E-Mail Settings119
  - Adding E-Mail Subject and Message Information119
  - Changing the Output File Type119
- Canceling an E-Mail120
- Understanding E-Mail Options120
Faxing123
- Getting the Printer Ready to Fax123
- Creating Shortcuts129
  - Creating a Fax Destination Shortcut Using the Embedded Web Server129
  - Creating a Fax Destination Shortcut Using the Touch Screen129
- Sending a Fax130
- Customizing Fax Settings131
- Canceling an Outgoing Fax133
  - Canceling a Fax While the Original Documents Are Still Scanning133
  - Canceling a Fax after the Original Documents Have Been Scanned to Memory133
- Understanding Fax Options133
- Holding and Forwarding Faxes135
  - Holding Faxes135
  - Forwarding a Fax136
Scanning to an FTP Address137
- Creating Shortcuts137
  - Creating an FTP Shortcut Using the Embedded Web Server137
  - Creating an FTP Shortcut Using the Touch Screen138
- Scanning to an FTP Address138
- Understanding FTP Options139
Scanning to a Computer or Flash Drive142
- Scanning to a Computer142
- Scanning to a Flash Drive143
- Understanding the Scan Center Features143
- Using the Scanback Utility143
- Understanding Scan Profile Options144
Understanding Printer Menus146
- Menus List146
- Supplies Menu147
- Paper Menu149
- Reports Menu158
- Network/Ports Menu160
- Security Menu172
- Settings Menu178
- Help Menu228
Securing the Memory before Moving the Printer230
- Statement of Volatility230
- Erasing Volatile Memory230
- Erasing Non-Volatile Memory231
- Erasing Printer Hard Disk Memory231
- Configuring Printer Hard Disk Encryption232
Maintaining the Printer233
- Cleaning the Exterior of the Printer233
- Cleaning the Scanner Glass233
- Cleaning the ADF Parts234
- Cleaning the Printhead Lenses235
- Storing Supplies238
- Checking the Status of Supplies239
  - Checking the Status of Supplies from the Printer Control Panel239
  - Checking the Status of Supplies from a Network Computer239
- Ordering Supplies239
- Replacing Supplies241
- Moving the Printer247
Administrative Support248
- Finding Advanced Networking and Administrator Information248
- Using the Embedded Web Server248
- Checking the Virtual Display248
- Checking the Status of the Printer248
- Setting up E-Mail Alerts249
- Viewing Reports249
- Restoring Factory Default Settings249
Clearing Jams251
- Avoiding Jams251
- Understanding Jam Numbers and Locations251
- Paper Jam253
- Paper Jam254
- Paper Jam255
- Paper Jams256
- 24X Paper Jam257
- Paper Jam260
- Paper Jams260
- Paper Jams261
- Paper Jam261
Troubleshooting262
- Solving Basic Printer Problems262
- Understanding Printer Messages262
  - Adjusting Color262
  - An Error Has Occurred with the USB Drive. Please Remove and Reinsert Drive262
- Change [Paper Source] to [Custom Type Name]262
- Change [Paper Source] to [Custom Type Name] Load [Orientation]263
- Change [Paper Source] to [Custom String]263
- Change [Paper Source] to [Custom String] Load [Orientation]263
- Change [Paper Source] to [Paper Size] [Paper Type]263
- Change [Paper Source] to [Paper Size] [Paper Type] Load [Orientation]263
- Close [Tray] Door263
- Close Front or Side Door264
- Disk Corrupted264
- Disk Near Full. Securely Clearing Disk Space264
- Disk Problem264
- Error Reading USB Drive. Remove USB264
- Insert Tray [X]264
- Install Tray [X]264
- Load [Src] with [Custom Type Name]265
- Load [Src] with [Custom String]265
- Load [Src] with [Size]265
- Load [Src] with [Type] [Size]265
- Load Manual Feeder with [Custom Type Name]265
- Load Manual Feeder with [Custom String]266
- Load Manual Feeder with [Paper Size]266
- Load Manual Feeder with [Paper Type] [Paper Size]266
- Paper Changes Needed266
- Remove Paper from Standard Output bin266
- Replace Separator Pad266
- Restore Held Jobs266
- Some Held Jobs Were Not Restored267
- Supply Needed to Complete Job267
- Tray [X] Paper Size Unsupported267
- Unsupported Disk267
- 1565 Emulation Error, Load Emulation Option267
- Missing [Color] Cartridge And/Or [Color] Imaging Unit267
- Missing or Defective [Color] Cartridge267
- Color] Cartridge Part Number Unsupported by Device267
- Incorrect Paper Size, Open [Src]268
- Insufficient Memory to Support Resource Save Feature268
- Printer Service Required268
- Insufficient Memory to Collate Job268
- Insufficient Memory for Flash Memory Defragment Operation268
- Insufficient Memory, some Held Jobs Were Deleted268
- Insufficient Memory, some Held Jobs will Not be Restored269
- Memory Full269
- Complex Page, some Data May Not Have Printed269
- Defective Flash Detected269
- Not Enough Free Space in Flash Memory for Resources269
  - Unformatted Flash Detected269
  - Serial Option [X] Error269
  - Standard Network Software Error270
  - Network [X] Software Error270
  - Unsupported Option in Slot [X]270
  - Parallel Port [X] Disabled270
  - Serial Port [X] Disabled270
  - Standard Parallel Port Disabled271
  - Standard USB Port Disabled271
  - USB Port [X] Disabled271
  - Configuration Change, some Held Jobs Were Not Restored271
  - Input Config Error271
  - Too Many Disks Installed271
  - Too Many Flash Options Installed272
  - Too Many Trays Attached272
  - Remove Defective Disk272
  - Disk Full272
  - Fuser Near Life Warning272
  - Fuser Life Warning273
  - Replace Fuser273
  - Fuser Missing273
  - Replace Waste Toner Bottle273
  - Waste Toner Bottle Nearly Full273
  - Transfer Module Life Warning273
  - Transfer Module Missing273
  - Replace Transfer Module273
  - Defective [Color] Imaging Unit274
  - Color] Imaging Unit Nearly Low274
  - Color] Imaging Unit Low274
  - Replace [Color] Imaging Unit and [Color] Cartridge274
  - Unsupported [Color] Imaging Unit274
  - Color] Cartridge Nearly Low274
  - Color] Cartridge Low274
  - Replace [Color] Cartridge275
  - Solving Printing Problems275
    - Multiple-Language PDF Files Do Not Print275
    - Printer Control Panel Display Is Blank or Displays Only Diamonds275
    - Error Message about Reading USB Drive Appears275
    - Print Jobs Do Not Print275
    - Confidential and Other Held Jobs Do Not Print276
    - Print Job Takes Longer than Expected277
    - Job Prints from the Wrong Tray or on the Wrong Paper277
    - Incorrect Characters Print277
    - Tray Linking Does Not Work277
    - Large Jobs Do Not Collate278
    - Unexpected Page Breaks Occur278
  - Solving Copy Problems278
    - Copier Does Not Respond278
    - Scanner Unit Does Not Close279
    - Poor Copy Quality279
    - Partial Document or Photo Copies280
  - Solving Scanner Problems281
    - Checking an Unresponsive Scanner281
    - Scan was Not Successful281
    - Scanning Takes too Long or Freezes the Computer281
    - Poor Scanned Image Quality282
    - Partial Document or Photo Scans282
    - Cannot Scan from a Computer283
  - Solving Fax Problems283
    - Fax and E-Mail Functions Are Not Set up283
    - Caller ID Is Not Shown283
    - Cannot Send or Receive a Fax284
    - Can Send but Not Receive Faxes285
    - Can Receive but Not Send Faxes286
    - Received Fax Has Poor Print Quality286
  - Solving Home Screen Applications Problems287
    - An Application Error Has Occurred287
  - Solving Option Problems288
    - Option Does Not Operate Correctly or Quits after It Is Installed288
    - Paper Tray Problems288
    - Cannot Detect Flash Memory Card289
    - Cannot Detect Printer Hard Disk289
    - Internal Solutions Port Does Not Operate Correctly289
    - Internal Print Server Does Not Operate Correctly289
    - Memory Card290
    - Usb/Parallel Interface Card Does Not Operate Correctly290
  - Solving Paper Feed Problems290
    - Paper Frequently Jams290
    - Paper Jam Message Remains after Jam Is Cleared290
    - Jammed Pages Are Not Reprinted291
  - Solving Print Quality Problems291
    - Characters Have Jagged or Uneven Edges291
    - Clipped Images291
    - Fine Horizontal Lines Appear on Color Pages292
    - Gray Background292
    - Incorrect Margins292
    - Light Colored Line, White Line, or Incorrectly Colored Line Appears on Prints293
    - Paper Curl294
    - Print Irregularities294
    - Print Is too Dark295
    - Print Is too Light296
    - Printer Is Printing Blank Pages297
    - Repeating Defects Appear on a Page297
    - Shadow Images Appear on Prints298
    - Skewed Print299
    - Solid Color Pages299
    - Streaked Horizontal Lines Appear on Prints300
    - Streaked Vertical Lines Appear on Prints300
    - Toner Fog or Background Shading Appears on the Page301
    - Toner Rubs off301
    - Toner Specks301
    - Transparency Print Quality Is Poor302
    - Uneven Print Density302
  - Solving Color Quality Problems302
    - FAQ about Color Printing302
  - Embedded Web Server Does Not Open305
    - Check the Network Connection305
    - Check the Address Entered in the Web Browser306
    - Temporarily Disable Web Proxy Servers306
  - Contacting Customer Support306
Notices307
- Product Information307
- Edition Notice307
- Power Consumption310
Index325

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