Action Yes No
Step 4
Replace the MPF pick roller and separator pad. See
“MPF pick
roller and separator pad removal” on page 253.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the MPF gearbox for wear and damage.
Is the MPF gearbox free of wear and damage?
Go to step 7. Go to step 6.
Step 6
Replace the MPF gearbox. See
“MPF gearbox removal” on
page 212.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests
b Select the solenoid (MPF pick), and then touch Start.
Does the solenoid run?
Go to step 10. Go to step 8.
Step 8
Check the solenoid for wear and damage.
Is the solenoid free of wear and damage?
Go to step 10. Go to step 9.
Step 9
Replace the MPF solenoid. See
“MPF solenoid removal” on
page 219.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Go to step 13. Go to step 11.
Step 11
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Go to step 13. Go to step 12.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
84
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