Maintaining the printer............................................................................245
Cleaning printer parts....................................................................................................................................245
Checking the status of parts and supplies...............................................................................................249
Ordering supplies...........................................................................................................................................250
Storing supplies...............................................................................................................................................252
Replacing supplies......................................................................................................................................... 253
Moving the printer........................................................................................................................................... 261
Managing the printer............................................................................... 263
Finding advanced networking and administrator information............................................................263
Checking the virtual display.........................................................................................................................263
Setting up e‑mail alerts................................................................................................................................. 263
Viewing reports............................................................................................................................................... 263
Configuring supply notifications from the Embedded Web Server...................................................264
Restoring factory default settings...............................................................................................................265
Clearing jams............................................................................................ 266
Avoiding jams.................................................................................................................................................. 266
Identifying jam locations...............................................................................................................................269
Paper jam in the front cover..........................................................................................................................271
Paper jam in the rear door............................................................................................................................274
Paper jam in the standard bin......................................................................................................................278
Paper jam in the duplex unit........................................................................................................................ 279
Paper jam in trays........................................................................................................................................... 280
Paper jam in the multipurpose feeder........................................................................................................281
Paper jam in the mailbox.............................................................................................................................. 282
Paper jam in the automatic document feeder.........................................................................................284
Paper jam in the staple finisher...................................................................................................................286
Staple jam in the finisher...............................................................................................................................287
Troubleshooting....................................................................................... 290
Understanding the printer messages........................................................................................................290
Solving printer problems................................................................................................................................310
Solving print problems....................................................................................................................................318
Solving copy problems..................................................................................................................................345
Solving fax problems......................................................................................................................................348
Contents 5