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1-3. Emergency assistance
• When any related equipment (such as
the “SOS” button panel, indicator
lights, microphone, speaker, DCM,
antenna, or any wires connecting the
equipment) is malfunctioning, dam-
aged or broken, the Emergency Call
cannot be made.
• During an Emergency Call, the system
makes repeated attempts to connect
to the eCall control center. However,
if it cannot connect to the eCall control
center due to poor radio wave recep-
tion, the system may not be able to
connect to the cellular network and
the call may finish without connecting.
The red indicator light will blink for
approximately 30 seconds to indicate
this disconnection.
O If the 12-volt battery’s voltage
decreases or there is a disconnection,
the system may not be able to connect
to the eCall control center.
O The Emergency Call system might not
work outside of EU area, depending
on the available infrastructure in the
country.
Q When the Emergency Call system is
replaced with a new one
The Emergency Call system should be
registered. Contact any authorized
Lexus retailer or Lexus authorized
repairer, or any reliable repairer.
Q For your safety
O Please drive safely.
The function of this system is to assist
you in making the Emergency Call in
case of accidents such as traffic acci-
dents or sudden medical emergencies,
and it does not protect the driver or
passengers in any way. Please drive
safely and fasten your seatbelts at all
times for your safety.
O In case of an emergency, make lives
the top priority.
O If you smell anything burning or other
unusual smells, leave the vehicle and
evacuate to a safe area immediately.
O If the airbags deploy when the system
is operating normally, the system
makes emergency call. The system
also makes emergency call when the
vehicle is struck from the rear or rolls
over, even if the airbags do not deploy.
O For safety, do not make the Emer-
gency Call while driving.
Making calls during driving may cause
mishandling of the steering wheel,
which may lead to unexpected acci-
dents.
Stop the vehicle and confirm the safety
of your surroundings before making
the Emergency Call.
O When changing fuses, please use the
specified fuses. Using other fuses may
cause ignition or smoke in the circuit
and lead to a fire.
O Using the system while there is smoke
or an unusual smell may cause a fire.
Stop using the system immediately and
consult any authorized Lexus retailer
or Lexus authorized repairer, or any
reliable repairer.
Q To prevent damage
Do not pour any liquids onto the “SOS”
button panel, etc. and do not impact it.
Q If the “SOS” button panel, speaker or
microphone malfunctions during an
Emergency Call or manual mainte-
nance check
It may not be possible to make Emer-
gency Calls, confirm the system status, or
communicate with the eCall control cen-
ter operator. If any of the above equip-
ment is damaged, please consult any
authorized Lexus retailer or Lexus
authorized repairer, or any reliable
repairer.
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