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LG 15Z990 Series User Manual

LG 15Z990 Series
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Service Manual
Notebook
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless
you have obtained the prior written consent of the LG Electronics entity from which you received this
Service Manual. The material covered by this prohibition includes, without limitation, any text, graphics or
logos in this Service Manual.
REV. 01
Retention period until : 2022-11
15Z990 Series
2020. 03. 30
Copyright © 2018 - 2020 LG Electronics Inc. All rights reserved.
Only training and service purposes.
CONFIDENTIAL

Table of Contents

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LG 15Z990 Series Specifications

General IconGeneral
BrandLG
Model15Z990 Series
CategoryLaptop
LanguageEnglish

Summary

Cautionary Items for Service

Important Notices

Key notices and guidelines for service technicians.

Things to do before the service

Pre-service checks and preparations required.

Common Safety Rules

Essential safety rules for handling the equipment.

Safety Cautions for Electricity

Precautions to prevent electrical hazards during repair.

Safety Inspection Guide

Guide for inspecting safety aspects of the product.

Handling Parts Sensitive to Static Electricity

Procedures for handling ESD-sensitive components.

Cautionary Items for Batteries (Laptop/Tablet)

Specific warnings and precautions for battery handling.

Names of Parts

Front

Identification of components on the front of the laptop.

Left

Identification of ports and components on the left side.

Right

Identification of ports and components on the right side.

System Information and BIOS

Product Specifications

Detailed specifications of the laptop's hardware components.

LAN

Information regarding network connectivity options.

Product Weight

Weight specifications of the laptop.

System Block Diagram

Visual representation of the system's internal components and connections.

Using Hot Keys

Explanation of keyboard shortcuts for enhanced usability.

Operation Status Lamps

Description of indicator lights and their meanings.

BIOS Flash

Procedure for updating the system's BIOS.

Check Secure Boot

Steps to enable or verify the Secure Boot option.

BIOS Setup

Guide to accessing and configuring BIOS settings.

Home screen

Overview of the BIOS setup main screen and menus.

Main Menu

Details of the BIOS main menu options and system information.

Advanced Menu

Configuration options for peripherals in BIOS.

Security Menu

Settings for passwords and secure boot configurations.

Boot Menu

Options for setting the system's boot order.

Exit Menu

Options for saving or discarding BIOS changes.

System Recovery

System Recovery

Using Windows 10 recovery to restore the system to its initial state.

Choose an option

Selecting recovery options like 'Keep my files' or 'Remove everything'.

Recovering from a Boot Failure

Using LG Recovery Center RE to fix boot issues.

LG Recovery Center RE

Steps for performing a factory reset using LG Recovery Center.

Using the New Functions

LG Control Center

Adjusting screen color temperature and system settings.

Fingerprint Recognition

Registering and using fingerprint for login via Windows Hello.

Local ID and Windows Login

Setting up PIN, password, and using Windows login methods.

One Touch & Anti-accident Features

Login convenience and preventing accidental power off.

Dual Storage and RAID Management

Installing additional storage and configuring RAID-like features.

Type-C Charging Function

Utilizing USB Type-C for charging devices and the laptop.

Malfunction Diagnosis and Related Parts

System Booting and Shutdown Problems

Troubleshooting issues related to system startup and shutdown.

Check AC adapter

Steps to diagnose and verify the AC adapter's functionality.

Check Battery Pack Check (Laptop/Tablet)

Procedures for checking battery charging and condition.

Check Audio System

Troubleshooting audio output problems.

Check Communication Module

Diagnosing issues with wireless modules (Wi-Fi/BT).

LCD Related Symptoms

Troubleshooting common display malfunctions.

Unchecked Problems

Methods to identify faulty parts when error messages are unclear.

Part Disassembly and Replacement

1010 Bottom Case

Procedure for removing the bottom case of the laptop.

1020 Battery

Steps for removing and replacing the laptop battery.

1030 SSD

Procedure for removing and replacing the Solid State Drive (SSD).

Dual SSD Installation Guide

Guidance for installing multiple SSDs and optimal slot usage.

1040 Memory

Steps for removing and replacing the system memory (RAM).

1050 Speaker

Procedure for removing and replacing the laptop speakers.

1060 FAN & Heat Sink

Steps for removing and replacing the cooling fan and heatsink.

1070 Mainboard

Procedure for removing and replacing the system's mainboard.

1080 Sub Board & Cable

Steps for removing and replacing the sub board and associated cables.

1090 Finger Print Button

Procedure for removing and replacing the fingerprint sensor.

1100 Touch Pad Cable

Steps for removing and replacing the touchpad cable.

1110 Keyboard Deck

Procedure for removing and replacing the keyboard deck.

1120 LCD Front Case

Steps for removing the LCD front bezel.

1130 LCD Assembly

Procedure for removing and replacing the LCD panel assembly.

1140 Webcam

Steps for removing and replacing the laptop's webcam.

1150 Hinge

Procedure for removing and replacing the display hinges.

1160 Antenna Carrier

Steps for removing and replacing the antenna carrier.

Part lists

MAIN B.D

List of mainboard part numbers and descriptions.

SUB B.D

List of sub-board components and their details.

MiniCard

Part numbers for MiniCard components.

Memory

List of memory modules and specifications.

Battery

Part numbers for the laptop battery.

Webcam

Part numbers for webcam modules.

Thermal Module

Part numbers for thermal management components.

Sub Items

Miscellaneous small parts and items.

Keyboard Deck

Part numbers for keyboard deck assemblies.

Bottom

Part numbers for bottom case components and foot rubbers.

LCD

Part numbers for LCD assembly, front case, and cables.

Power code (Export model)

Part numbers for power cords.

Adapter

Part numbers for AC adapters.

SCREW

Part numbers for various screws used in the laptop.

LABEL

Part numbers for labels (logos, warnings, IDs).

Accessory

Part numbers for accessories like keyboards.

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