Why won't my LG Monitor display properly with my Mac using DisplayPort 1.2?
Some Mac products may not support DisplayPort 1.2. Please inquire with the manufacturer about compatibility with your LG Monitor.
What to do if my LG Monitor displays a 'No Signal' message?
If you see a 'No Signal' message on your LG Monitor, check the cable and try reconnecting it securely.
What does 'Out of Range' mean on my LG 19HK312C-B?
The 'Out of Range' message on your LG Monitor appears when signals from your PC's graphics card are outside the monitor's horizontal or vertical frequency range. To resolve this, set the appropriate frequency according to the Product Specification section of this manual.
What to do if nothing is displayed on my LG 19HK312C-B Monitor screen?
If nothing is displayed on your LG Monitor screen, check the following: * Ensure the power cord is correctly plugged into the power outlet. * Verify the power cable connection and turn on the power switch. * Confirm the input setting is correct by navigating to [All Settings] > [Input]. * Check the signal cable between the PC and the monitor; if it's missing or disconnected, reconnect it. * If signals from the PC (graphics card) are out of the monitor's horizontal or vertical frequency range, consult the section of this manual to set the appropriate frequency. * If you are using Mac, note that some Mac products may not support DisplayPort 1.2. Please inquire with the manufacturer.
Why is my LG 19HK312C-B Monitor screen unstable and shaking?
If your LG Monitor screen is unstable, shaking, or has shadowy traces, and the resolution is set to HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Try changing the resolution to 1080p or the recommended resolution.
Why does my LG 19HK312C-B Monitor screen retain an image?
Displaying a still image for a prolonged time may cause damage to the screen of your LG Monitor, resulting in image retention. To extend the monitor's lifetime, use a screensaver.
What to do if the 'Unknown Monitor' message appears on my LG Medical Equipment?
If the 'Unknown Monitor' message appears when connecting your LG Medical Equipment, install the monitor driver provided with the equipment or download it from the LG Electronics website (www.lg.com). Also, verify that the plug & play function is supported by checking your graphics card user manual.
How to resolve the 'Unknown Monitor' message on my LG 19HK312C-B Monitor?
To resolve the 'Unknown Monitor' message on your LG Monitor, install the enclosed monitor driver provided with the monitor. Also, check whether the plug & play function is supported by referring to the graphics card user manual.
How to fix abnormal image display on LG 19HK312C-B?
If the image on your LG Monitor is displayed abnormally, use the Auto Configuration function and select 'Yes' to automatically configure display images to optimal settings.
Why is the display color abnormal on my LG 19HK312C-B Monitor?
If the display color on your LG Monitor is abnormal, first, set the number of colors to 24 bits (true colors) or higher via Windows Control Panel > Display > Settings > Color Quality (steps may vary depending on your operating system). If that doesn't work, check if the signal cable is properly connected. Try reconnecting the cable or reinserting the PC's graphics card.
General| Screen Size | 19 inches |
|---|---|
| Resolution | 1366 x 768 |
| Panel Type | TN |
| Contrast Ratio | 1000:1 |
| Aspect Ratio | 16:9 |
| Viewing Angle | 90° (H) / 65° (V) |
| Brightness | 200 cd/m² |
| Response Time | 5 ms |
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