LG 22XE1J-B.AEK - User Manual

Questions and Answers

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Mallory CooperNov 23, 2025
What to do if touch does not respond on LG Digital Signage?
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  Cindy NguyenNov 23, 2025
  If the touch function on your LG Digital Signage isn't responding, here are some things you can try: * Ensure the USB cable between your PC and the product is connected; if it is, disconnect and reconnect it after 10 seconds. * Make sure your PC's power cord is firmly plugged into a power outlet and restart your PC. * If the system is down due to an unstable network, reconnect the LAN cable or restart your PC. * Check the signal cable connection between your PC and the product. * Verify that the product is powered on. * Always connect the power cord to a grounded outlet. * Check if the screen is currently on. A break or touch error may occur if touching the screen only with a nail or fingertip, if holding the tip of the touch pen or near the tip of the touch pen, or if usin...
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Mike GreenAug 25, 2025
Why is my LG 22XE1J-B.AEK Digital Signage screen brightness dark and how to fix it?
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  amandawoodAug 26, 2025
  If your LG Digital Signage screen appears dark, try these solutions: * First, adjust the brightness and contrast settings. * If the internal temperature of the enclosure rises, the screen’s brightness may darken. Clean the heat exchanger or filter in the enclosure periodically. * The backlight may need repair.
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Christopher WilliamsAug 27, 2025
Why did my LG Digital Signage power suddenly turn off?
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  pphillipsAug 27, 2025
  If your LG Digital Signage suddenly turned off, consider the following: * Check if the auto-off function is activated in the time-related settings. * Ensure the power source is properly supplied and the product power cord is correctly connected. * Check the power control settings. * If the internal temperature of the enclosure rises, the power may shut down. Clean the heat exchanger or filter in the enclosure periodically. * Verify that the fan is working properly.
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Debra BrownAug 27, 2025
How to troubleshoot no sound output on LG Digital Signage?
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  Lori ShepherdAug 27, 2025
  If there is no sound coming from your LG Digital Signage, check the following: * Ensure the audio cable is connected properly. * Adjust the volume of the product or external device. * Verify that the sound settings are configured correctly.
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Jillian BushAug 28, 2025
What to do if LG 22XE1J-B.AEK Digital Signage displays 'No signal' or 'Invalid Format'?
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  Evan GreenAug 29, 2025
  If your LG Digital Signage displays a ‘No signal’ or ‘Invalid Format’ message: * Check the signal cable. * Access the input menu to check the input signal. * Adjust the frequency range by referring to the specifications in this manual, if the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product.
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tjohnsonSep 15, 2025
How to fix dull sound on LG 22XE1J-B.AEK Digital Signage?
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  Kelly ThomasSep 15, 2025
  If the sound is too dull on your LG Digital Signage, select the appropriate equalizer sound setting.
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Rebecca DavisSep 13, 2025
Why is multi-touch not responding on my LG 22XE1J-B.AEK?
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  keith35Sep 13, 2025
  If multi-touch is not responding on your LG Digital Signage: * The content played (e.g., Paint, etc.) may not support Multi-touch points. Make sure that you use content that supports Multi-touch points. * Remove the USB cable and connect it again in 10 seconds. * Run the content (e.g., Paint, etc.) again. * Restart your PC. * On the edge of the touch screen, multi-touch may work unstably. * If the interval between two touches is too short, a touch error may occur.
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Jason TaylorSep 14, 2025
How to increase the sound volume on LG 22XE1J-B.AEK?
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  Charles HunterSep 14, 2025
  If the sound is too low on your LG Digital Signage, adjust the volume of the product or external device.
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curtisrichardSep 6, 2025
How to fix horizontal noise or blurred characters on LG Digital Signage?
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  Cole WoodsSep 6, 2025
  If you are experiencing horizontal noise or blurred characters on your LG Digital Signage: * For D-Sub analog signal, press the button on the remote control to automatically select the optimal screen status that fits into the current mode. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu.
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Jennifer BennettSep 3, 2025
Why is the PC BIOS configuration screen not displayed correctly on LG 22XE1J-B.AEK?
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  jennifer14Sep 4, 2025
  On some PCs, the BIOS configuration screen may not display correctly because the atypical aspect ratio is not supported before the graphics card driver is configured. This is not a problem of the product; it is due to the design of the graphics card’s BIOS configuration screen aspect ratio. To access the PC BIOS configuration screen, please connect a standard aspect ratio (4:3 or 16:9) monitor, then perform the BIOS configuration.

LG 22XE1J-B.AEK Specifications

General

Panel Technology/Type	IPS
Brightness	250 cd/m²
Contrast Ratio	1000:1
Viewing Angle (H x V)	178° x 178°
VESA Mount	100 x 100 mm
Operating Temperature	0°C to 40°C
Display Size	21.5 inches
Resolution	1920 x 1080
Response Time	5 ms
Connectivity	HDMI, VGA
Color Gamut	72%
Speaker	Yes