101
Pleasechecktoseeifanyproblemsyouhaveencounteredwiththephonearedescribedinthis
sectionbeforetakingthephoneinforaserviceorcallingtheCustomerServiceCenter.
Q&A
Q
HowdoIviewthelistofoutgoingcalls,incomingcallsandmissedcalls?
A
TapthePhone Button andtapthe
Call logs
tab.
Q
Whyistheconnectioninconsistentornotaudibleincertainareas?
A
Whenthefrequencyenvironmentisunstableinacertainarea,connectionmaybeinconsistent
andinaudible.Relocatetoanotherareaandtryagain.
Q
Whyistheconnectioninconsistentorabruptlydisconnectsevenwhenestablished?
A
Whenfrequencyisunstableorweak,oriftherearetoomanyusers,aconnectionmaybecut
offevenafteritwasestablished.Pleasetryagainlaterorattemptagainafterrelocatingto
otherareas.
Q
Whydoesthephoneheatup?
A
Thephonemaygethotwhenthereisaverylongcallduration,whengamesareplayedor
evenwhensurfingtheInternetforalongtime.Thishasnoeffectuponthelifeoftheproduct
orperformance.
Q
Whydoesthebatteryrunoutsoquicklyduringnormaluse?
A
Thismaybeduetotheuserenvironment,alargenumberofcallsoraweaksignal.
Q
WhyisnonumberdialedwhenanAddressBookentryisrecalled?
A
CheckthatthenumberhasbeenstoredcorrectlybyusingtheAddressbookSearchfeature.
Re-storethem,ifnecessary.
Q
Thescreengotfrozen.HowcanIsolvethisproblem?
A
Ifthescreenfreezesorthephonedoesnotrespondwhenyoutrytooperateit,removethe
batteryandreinsertit.Thenpowerthephonebackon.