32
TROUBLESHOOTING
TROUBLESHOOTING
General
Problem
Solution
Cannot control the
TV
with
the
• Check
the remote control sensor
on
the product and try again.
remote control.
• Check
if there is any obstacle between the product and the remote contro
l.
• Check
if the batteries are
still
wo
rking
and
properly installed
(
8:)
to
8:J,
G
to
8
).
No
image display and no sound is
• Check
if
the product is turned
on
.
produced.
• Check
if
the power cord is connected
to
a wall
outlet.
• Check
if
there is a problem
in
the
wall
outlet by connecting other product
s.
Image
appears
slowly
when
the
TV
•
The image is muted during the product startup process. This is
normal. If
the
turns on.
image does n
ot
appear
in
a few minutes, unplug the
TV
for
30
seconds and try
again.
If
the image
still
does not appear, contact the authorized
serv1ce
ce
nter
in
your
local area.
Cannot connect external devices.
•
Refer to the "Connection over
view"
and
connect
an
external device.
The
TV
turns
off
suddenly.
• Check
the power control settings The power supply may be interrupte
d.
• Check
if the Auto sleep feature is activated
in
the Time settings.
Refer to the "Sleep Timer" .
.
If
there is no signal while the TV is
on,
the
TV
w
il
l tu
rn
off
automatically after
15
minutes
of
ina
ctivity.
I
Audio
Problem
Solution
No
sound is produced while images
•
Press
VOL
+
or-
button.
are
displaying.
• Check
if the
so
und is muted by pressing
MUTE.
•
Sc
roll
to other channel
s.
There may a problem with the broadcast.
• Check if the audio cables are connected properly.
• Check
if
t
he
TV
Speaker f
ea
ture is activated
in
the menu option.
No
output from one
of
the speakers •
Adjust Balance
in
the menu option.
Unusual sound from
in
side the
TV
is
•
A change in ambient humidity or temperature may resu
lt
in
an
unu
sua
l noise
produced. when the product turns on or
off
. There is no problem with your product.