TROUBLESHOOTING
33
Video
Problem
Solution
-
~~~~--~-
--
An image displays
in
black and
.
Adjust the color setting
in
the menu option .
white
or the color quality
is
poor.
.
Keep a suffic1ent distance between this product and other electronic products .
.
Scroll to other channels. There may a problem
with
the broadcast.
Horizontal or vertical bars appears
.
Check if there are local interferences such
as
an
electrical appliance or power
or images blur tool.
Lines or streaks appear
on
images
.
Check the antenna or aim the antenna to the proper direction.
1
Afterimages (ghosts) appear
when
.
Pixels may have been damaged from a fixed image displayed for a long time
the
product turns
off
(image burn). Use a screen saver to prevent the pixel damage
on
the screen.
The
power
is
on but the screen
.
Adjust the brightness and contrast
in
the menu option .
appears extremely dark.
·-
--~--
"No
Signal" appears
on
the screen.
.
Check if the signal cable
is
connected
between
the
TV
and products properly .
.
Check the selected input source by pressing INPUT
Black spots appear
on
the screen.
.
Several pixels
in
red, green,
whit~,
or black may appear
on
the screen
that-
can
I
attribute to the characteristics of the panel.
This
is
normal. I
·--~-~·
1
The display offset
is
wrong.
.
Adjust the position setting
in
the Picture menu.
.
Check if the video card resolution and frequency are supported
by
the product.
If
the
frequency
is
out of range, set to the recommended resolution using the
display settings on the external device.
·~~-
·---
Thin lines appear
in
the background
.
Check the video cable connections .
of the screen.
Horizontal noises appear
or
.
Adjust the Phase setting
in
the menu option .
characters blur. Refer
to
the "SCREEN (RGB-PC)".
I
The reception on some channels
is
.
Scroll to other channels. There may a problem
with
the broadcast.
poor
.
The station signal may be weak. Aim the antenna
to
the proper direction.
.
Check if there
is
local interference such
as
an
electrical appliance or power
tool.
Movie
Problem
Solution
I
The file does not appear
on
the
.
Check
whether
the extension
is
supported .
Movie
List.
Message
is
displayed
• Check
whether
the file
is
playing normally
on
a
PC.
(Check whether the file is
saying "This file
is
invalid" or the damaged.)
I
audio
is
working normally but the
• Check
whether
the resolution
is
supported
video
is
not working normally.
.
Check
whether
the video/audio codec
is
supported .
I
f
.
Check
whether
the frame rate
is
supported.
i
-·
(Check whether
th~
Message
is
displayed saying
• Check
whether
the file
is
playing normally on a
PC.
"Unsupported Audio" or the video damaged.)
!
is
working normally but the audio
is
.
Check
whether
the audio codec
is
supported .
!
not
working normally.
• Check
whether
the bit rate
is
supported. 1
• Check
whether
the sample rate
is
supported.
~
Subtitle
is
not working.
.
Check
whether
the file
is
playing normally
on
a
PC.
(Check whether the file
is
,
damaged.)
!
.
Check
whether
the video file and subtitle file name are the same .
i
.
Check
whether
the video file and subtitle file are located
in
the same folder .
I
.
Check
whether
the subtitle file
is
supported .
I·
Check
whether
the language
is
supported. (When you open the subtitle file
in
I
Memo
Pad,
you
can
check the language of the subtitle file.)
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