LG stylo 3 - Troubleshooting Common Phone Issues

Getting Help For Assistance 172
For Assistance
Thefollowingtopicsaddressareasofsupportforyourphone,includingtroubleshooting,account
information,andcustomerservicecontactinformation.
Troubleshooting
Checkthequestionsandanswersbelowfortroubleshootingsolutionsforcommonphoneissues.
Check Here First
Issue:Phonefreezes/operationisunstable.
Answer:Turnthephoneonagain.Ifyouareunabletoturnthephoneoff,removeandreplace
theBattery,andthenturnthephoneonagain.Datathatwasbeingeditediserasedafteryour
phoneispoweredonagain.
Issue:Operationisunstableafteranewapplicationwasinstalled.
Answer:Thenewlyinstalledapplicationmaybethecause.UninstalltheapplicationinSafe
mode.SeeUninstallanApp.ToturnthephoneoninSafemode:
l PressandholdthePower/Lock Button>touchandholdPower off,readthedisclaimer
forsafemode,andthentapTURN ON.

o
AfterturningthephoneoninSafemode,"SafeMode"appearsatlowerleft.

o
AfterrestartinginSafemode,yourphonecanbepoweredonasusual.

o
BeforeturningthephoneoninSafemode,itisrecommendedthatyoubackupimportant
data.

o
BypoweringthephoneoninSafemode,addedwidgetsmaybedeleted.
Issue:Cannotusephone,mail,orInternet.
Answer 1:Checkwhetheryouarewheresignalisweakoroutofservicearea.
Answer 2:Powerthephoneonagain.
Answer 3:IsthephoneinAirplanemode?TocheckthatAirplanemodeiscanceled:
1.
Tap >Tools >Settings >Networkstab.
2.
TapAirplane modeswitch toturnthefunctionoff.
Answer4:Isdatacommunicationdisabled?Tocheckthatdatacommunicationisenabled: