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Troubleshooting guide
Symptom Possible Cause Solution
Washer doesn’t start • Electrical power cord may not
be plugged in or connection
may be loose.
•
House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
•
Water supply tap is not turned on.
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem
is a circuit overload, have it corrected
by a qualified electrician.
Turn on water supply tap.
Washer will not spin •
Check that the door is firmly shut.
Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a few
moments before the washer begins
to spin. The door must be locked
before spin can be achieved. Add 1
or 2 similar items to help balance the
load. Rearrange load to allow proper
spinning.
Door does not open
Once machine has started, the
door cannot be opened for safety
reasons. Check if the "Door Lock"
icon is illuminated. You can safely
open the door after the "Door Lock"
icon turns off.
Wash cycle time delayed The washing time may vary by the
amount of laundry, water pressure,
water temperature and other usage
conditions. If an imbalance is detected
or if the suds removing programme is
on, the wash time shall be increased.
Fabric softener overflow • Too much softener may cause
an overflow.
Follow softener guidelines to ensure
appropriate amount is used.
Do not exceed the maximum fill line
Softeners dispensed too early
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
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