T R O U B L E S H O O T I N G
NORMAL SOUNDS YOU MAY HEAR
• Foreign objects, such as
keys, coins, or safety pins,
produce a thumping sound.
• Wash load may be unevenly
• Not all leveling feet are resting
• Floor not rigid enough.
• Fill hose connection is loose
• House drain pipes are clogged.
• Stop washer and check drum and drain lter for
foreign objects. If noise continues after washer is
restarted, call for service.
sound continues, washer is
• Stop and redistribute wash load.
• See Installation Instructions for removing shipping
• Stop washer and rearrange wash load.
• Adjust the leveling feet. Make sure all four feet are in
firm contact with the floor while the washer is in
• Make sure that the oor is
Refer to “Flooring” in the Installation section.
• Check hoses. Check and tighten hose connections.
pipe. Contact a plumber if necessary.
The following sounds may be heard while the
washer is operating. They are normal.
Door lock relay when the door locks and unlocks.
Water spraying or circulating during the cycle.
Drain pump pumping water from the washer at
Clothes tumbling in the drum during the wash
BEFORE CALLING FOR SERVICE
our Washer is equipped with
nitoring system to detect
and diagnose problems at an
early stage. If your washer does not function properly or does not function at all, check the following before
• Reduce detergent amount or use
• Laundry products added directly to
• Washer not unloaded promptly.
laundry products into the dispenser.
• Always remove items from the washer as soon as
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If
not wash heavily soiled items with lightly soiled ones.