1. Clean fingers and electrodes.
2. Gently touch electrodes.
Inaccurate Body temperature
Make sure the thermometer lens is placed properly on your forehead
while testing.
Low/critical battery Message
Recharge the device for at least one hour.
A medical function is not
working
1. Exceeding device temperature
2. Device battery is low
3. USB cable or earphone are
connected to the device
1. Device temperature is too high
or low, device temperature
should be 10 to 40 C.
2. Charge the device
3. Disconnect USB cable or
earphone before use.
No device communication
during tests
The test function has disabled the
phone communication.
By the end of the test the
communication will be restored.
Check if the adapter is properly connected; if the phone battery was
completely drained it may take up to one hour until the charging
animation appears.
No history records/cannot
receive ECG analysis from
server
Make sure the internet connection is available and that your LifeWatch V
service plan is active.
Phone is frozen, a black
screen is shown
Click on the restart button located under the device back cover.
To Next Page
Loading...