• Mute the handset, headset or speakerphone by pressing the button. This prevents
the person on the active call from hearing what you or someone else in the room is saying.
• To cancel the Mute function, press the button again.
• Press the button to put the active call on hold.
• If there is another incoming call, you can now answer the 2nd call or line.
• For multiple lines, the line button of the call on hold will, by default, flash red.
• Resume the 1st call by pressing the line button associated with the 1st call.
• If the 2nd call is still in progress it will automatically go into a “hold” state when the
1st call goes active.
• To initiate a conference call, press the soft button under during an active call.
• The first call is placed on hold, and you will hear a dial tone.
• Dial the second person’s telephone number.
• To start the conference call, press the soft button under again; and then all three parties
will be participating in a conference call.
When you hang up, the other two parties will be disconnected.
• To initiate a transfer, press the soft button under during an active call. This places
the first call on hold and you will hear a dial tone.
• Dial the second person’s telephone number. When the second person answers, you can
have a private conversation with the second person without the first person hearing it.
• To connect the call to the second person, press the soft button under again to
complete the transfer. You will be disconnected from the call.
If you hang up during the call with the second person before pressing , the transfer is
not completed and this only ends the call with the second person.
• To initiate an unattended (blind) transfer, press the soft button under during an
active call. The first call is placed on hold and you will hear a dial tone.
• Dial the second person’s telephone number.
• After the second person’s phone is ringing, press the soft button under again to
complete the transfer. You will be disconnected from the call.
• If you hang up before the second call is ringing, the blind transfer will fail and the first
person will be disconnected.
• If you misdial when calling the second number, press the line button again and you will
receive a dial tone. You can then dial the number.
Access the voice mailbox by pressing the mailbox button, or by dialling the voicemail extension
. You will need to subscribe to this service if required.
• Calls will come into the phone on the first available line.
• When a call is incoming, the associated line button will flash and the phone will ring.
• If there are multiple lines ringing, caller information for each call will display on the
LCD screen.
• To end a handset call, hang up the handset.
• To end a speakerphone call, press the speaker button.
• To end a headset call, press the headset button.
Access the phone’s directory.
Displays a list of recently called numbers.
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