Chapter 11: Getting Help
Contacting Customer Service
On the Livescribe Support page you’ll find several ways to get answers to any questions you
might have about your Pulse smartpen or other Livescribe products.
Web-based knowledgebase
Browse our knowledgebase to find many of the answers to your questions. The knowledgebase
is updated constantly, so check it each time you need help.
Web-based forum
Other Pulse smartpen users may have found an answer to your question. Check the forums to
post a question or browse similar questions and find responses that may help you.
Response form
Fill out the Livescribe Customer Service Response form with any issues, comments, or
recommendations.
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