There is a problem in VGA mode.
The signal is out of range (Invalid
format)
Adjust resolution, horizontal frequency, or vertical frequency.•
Vertical bar or stripe on background
& Horizontal Noise & Incorrect
position
Use Auto configure or adjust clock, phase, or H/V position.•
Screen colour is unstable or single
colour
Check the signal cable.•
Reinstall the PC video card.•
The DVD function does not work.
DVD will not read the disc
Check if the disc is correctly inserted.•
Check that the disc is clean.•
Check if there is any obvious damage on the disc.•
Try to play the disc on another DVD to check whether it is has content.•
DVD does not have the signal Check if the TV is in DVD mode.•
FAQs (Frequently Asked Questions)
Why have I lost some/all of my
channels?
It happens sometimes, if you have a weak signal. Usually it just means you’ll need •
to rescan your digital box or TV. Don’t worry, it easy to do. And once you’ve done it,
you should get all the Freeview channels available to you. If problems persist you
may need to get your aerial checked. Talk to your retailer or contact your local aerial
installer.
Why do I get ‘blocking’ on my digital
picture?
In most cases, blocking is caused by a reception problem - either the signal is too •
weak or there is some kind of interference. Talk to your retailer or contact your local
aerial installer
Can I watch Freeview using a
portable set-top aerial?
Some, but only a few, homes may be able to use a set top aerial. However, for a •
much better reception, we strongly recommend you use a rooftop aerial.
If you do not have access to a rooftop aerial - for example, if you rent a flat and the •
aerial is the responsibility of your landlord, or if you’re using a second TV in the
bedroom and don’t want the hassle and expense of extension cables - a set-top
aerial may be your only option.
What type of aerial do I need?
If you are installing a new aerial, we recommend a wideband rooftop aerial rather •
than a loft aerial. Loft aerials generally receive a weaker digital signal and are more
likely to get interference from other electrical devices in the home. We suggest you
have an aerial survey done before getting an aerial upgrade.
Talk to your retailer or contact your local aerial installer.•
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