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Troubleshooting
Troubles Reason Solution
Washing
machine cannot
start up
• Check that the door is closed tightly.
• Check that the power plug is inserted
correctly.
• Check that the water supply tap is open.
• Check that the Power button is pressed.
• Check that the Start/Pause button is
pressed.
Water leakage
• The connection between
inlet pipe or outlet hose
and tap or washing
machine is not tight.
• Drain pipe in the room is
blocked.
• Too much foam
generated by detergent.
• Check and fasten water hose
connections.
• Clean up drain hose and ask a qualified
technician to repair it if necessary.
• Use a reduced foam detergent.
Water overflows
from the
bottom of the
machine
• The inlet pipe is not
connected firmly.
• Outlet hose has water
leakage.
• Fix the inlet hose.
• Replace the drain hose.
Indicator or
display does
not light
Power is disconnected or
the unit is turned off.
• Check that the power is shut off and the
power plug is connected correctly.
• Check the mains plug and fuse.
• Check that the washing machine is
turned on.
Washing results
are not good
• The clothes are too dirty.
• Insufficient detergent
quantity.
• Select a proper wash programme.
• Add the proper detergent quantity
according to the instructions on your
detergent packaging.
Error Code
When the error code is on, the washing machine will sound. If a fault cannot be rectified or a
repair is required, then:
• Press the Power button to switch off the washing machine and then pull out the mains plug.
• Turn off the tap and call for service.
Display Fault What to do:
Looking door function
malfunction.
Reclose the door.
Draining malfunction.
Rinse the filter of draining pump, examine whether
the drainpipe is blocked.
Temperature pickup
malfunction.
Ask a qualified service agent to repair it.
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