22
Hints and Tips
Problem Possible Causes What to Do
The induction hob cannot be
turned on.
No power. Make sure the induction hob
is connected to the mains
power supply and that it is
switched on. Check whether
there is a power outage in
your home or area. If you’ve
checked everything and the
problem persists, call a qualified
technician.
The touch controls are
unresponsive.
The controls are locked. Unlock the controls. See section
‘Using your induction hob’ for
instructions.
The touch controls are difficult
to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
The glass has been scratched. Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and
smooth bases. See ‘Choosing
the right cookware’.
See ‘Cleaning and Maintenance’.
Some pans make crackling or
clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for induction
cookware and does not indicate
a fault.
The induction hob makes a low
humming noise when used on a
high heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise
should quieten down or
disappear completely when you
decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob off.
This is normal and needs no
action. Do not switch the power
to the induction hob off while
the fan is running.
Pans do not become hot and
appears in the display.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot
detect the pan because it is too
small for the cooking zone or
not properly centred on it.
Use cookware suitable for
induction cooking. See section
‘Choosing the right cookware’.
Centre the pan and make sure
that its base matches the size of
the cooking zone.
The induction hob or a cooking
zone has turned itself off
unexpectedly, a beep will
sound and an error code will be
displayed (typically
alternating
with one or two digits in the
cooking timer display).
Technical fault. Note down the error letters and
numbers, switch the power to
the induction hob off at the
mains socket, and contact a
qualified technician.
LINDHOB15_IB_RC_150630_grace.indd 22 30/6/15 4:47 pm