Lucent Technologies MERLIN LEGEND Release 6.1 Pocket Reference

MERLIN LEGEND Communications System Release 6.1
Pocket Reference
555-661-116
Issue 1
August 1998
Page 11
Release 5.0 Enhancements (June, 1997)
The primary and secondary announcement options, when
used together, allow an initial message to play for callers,
followed by a repeating announcement that, for example,
urges callers to stay on the line and wait for a calling group
member.
— Enhanced Calls-in-Queue Alarm Thresholds. Three Calls-
in-Queue Alarm thresholds can be set to more clearly
indicate the real-time status of the queue according to the
behavior of programmed Calls-in-Queue Alarm buttons. In
earlier releases, only one Calls-in-Queue Alarm Threshold
setting is available to activate the LEDs at programmed
Calls-in-Queue Alarm buttons for a calling group.
Using all three levels, the system manager sets Threshold 1
to the lowest value, Threshold 2 to a middle value, and
Threshold 3 to the highest value. A Calls-in-Queue Alarm
button indicates the severity of the alarm conditions in the
following ways:
— If the number of waiting calls is less than the value
programmed for Threshold 1 or drops below that level, the
LED is unlit.
— If the number of waiting calls is greater than the
Threshold 1 value but less than the Threshold 2 value, the
LED winks.
— If the number of waiting calls is greater than the
Threshold 2 value but less than the Threshold 3 value,
the LED flashes.
— If the number of waiting calls is greater than the highest
value, Threshold 3, the LED lights steadily.
NOTE:
A DSS (Direction Station Selector) button that is used as a
Calls-in-Queue Alarm button can only indicate two
threshold levels, either by flashing or by lighting steadily. If
a calling group must use this type of Calls-in-Queue Alarm
button, only two threshold levels should be programmed.
If all three thresholds are set to the same value, the result is
one threshold only. If two values are the same, then the
result is two alarm levels. The factory setting is one call for all
three thresholds.
An external alert only signals when the number of calls in the
queue exceeds the programmed Threshold 3 value.
— MLX-5 and MLX-5D Telephones. The MLX-5 nondisplay
and the MLX-5D display telephones are compatible with all
system releases. The display telephone includes a 2-line by
24-character display, and both telephones come with 5 line
buttons.

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English