How to Obtain Service
Before you call for service:
1) Is there Gas Supplied to the Grill?
2) Is there a power outage in the area (lights will not work)?
3) Have you recently refilled the LPTank?
Before calling for service, please make sure you have the following information:
1) Model number
2) Date of purchase
3) Proof of purchase by the original owner
4) Serial number.The serial number can be located on the rating plate, which is located either under the
drip tray, on the heat shield behind the front panel, or on the inside left cabinet wall (for most free-
standing grills).
For warranty service, contact your local LYNXauthorized service agency. Provide him with the Model
Number, Serial Number, date of installation, and a brief description of the problem. If you need assis-
tance in locating the authorized service agency in your area please contact our LYNX Customer Service
Department for an authorized service agent near you. Our number is (888) Buy-Lynx (888-289-5969).
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction,
please write, fax or email us:
Lynx Professional Grills
6023-25 Bandini Blvd., Commerce, CA 90040
Service: (888) Buy-Lynx (888-289-5969)
Tel: (323) 838-1770
Fax: (323) 838-1778
www.lynxgrills.com
Contact Lynx as well for replacement parts. Parts are shipped F.O.B.Commerce, CA.
IF SHIPMENT ARRIVED DAMAGED:
1) VISIBLE LOSS OR DAMAGE: Be certain this is noted on freight bill or express receipt and signed by
person making delivery.
2) FILECLAIM FOR DAMAGES IMMEDIATELY, regardless of extent of damage.
3) CONCEALED LOSSOR DAMAGE: If damage is unnoticed until merchandise is unpacked, notify trans-
portation company or carrier immediately and file "concealed damage"claim with them.This should
be done within (15) days of date delivery is made to you. Be sure to retain container for inspection.
We cannot assume responsibility for damage or loss incurred in transit.
B_lyNX 21
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