SERVIC
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
PROBLEM CAUSE CORRECTION
1. Surface burner failsto light a. power supply not connected a. connect power, check circuit
(pilotless ignition) breaker or fuse box.
b. clogged burner port(s) b. clean ports with straight pin.
c. sealed burner incorrectly in- c. seepage8.
stalled
d. sealed burner model: electrode d. call serviceman to replace.
or ignitor has broken
e. pilot models: pilot is out e. light pilot, see page 4.
2. Burnerflame uneven a. clogged burner port(s) a. clean ports with straight pin.
b. burner or burner cap not prop- b. see page 5 or 8 to correctly re-
erly positioned place burner or burner cap.
3. Surface burner flame a. air/gas mixture not proper a. call serviceman to adjustburner
• lifts off port primary air.
• yellow in color
SERVICE
Donotattempttoservicethe appliance coverfor locationofyour modeland se- If you did not receivesatisfactoryserv-
yourself unless directed to do so inthis rial numbers.) icethrough your servicer or Maycoryou
book. Contact the dealer who sold you may contact the Major Appliance Con-
the appliance for service, if you are unable toobtain service,write sumer Action Panel by letter including
tous. Our addressis found on the rating your name, address, and telephone
plate. See front cover for location of rat- number,as well asthe model and serial
HOW TO OBTAIN ing plate, numbers of the appliance.
SERVICE If you are not satisfied with the local re-
When your appliance requires service sponse to your service requirements, MajorApplianceConsumerActionPanel
or replacement parts, contact your call or write MAYCOR Appliance Parts 2ONorthWackerDrive
DealerorAuthorizedServicer. Useonly and Service Company, 240 Edwards Chicago,IL 60606
genuine factory or Maycor parts if re- Street, S.E., Cleveland, TN 37311,
placementparts arenecessary.Consult (615) 472-3500. Includeor have avail- MACAP (Major Appliance Consumer
the Yellow Pages in your telephone di- able the complete model and serial Action Panel) isan independent agency
rectory under appliance for the service numbersof the appliance,the nameand sponsored by three trade associations
center nearest you. Be sure to include address of the dealer from whom you asacourt ofappeals on consumer com-
your name, address, and phone hum- purchased the appliance, the date of plaints which have not been resolved
ber, along with the model and serial purchase and details concerning your satisfactorily within a reasonable period
numbers of the appliance. (See front problem, of time.
-13-
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