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Magiglo Ekos 16" - User Manual

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60 pages
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Users,
Installation & Servicing
Instructions
MUST BE LEFT WITH THE USER
EKOS 16”
Fuel Effect Options:
Coal Effect
Pebble Effect
Beachcomber Effect
Shoreline Effect
All available on NG & LPG
Control Options:
Manual BM Control
Upgradeable Manual Control
Remote Control (Response-S)
Optimum Control
Trim Switch Control
Total Control
Installation Options:
Installation using Freedom Surround
For use on Natural Gas (G20) at a supply pressure of 20mbar
or Propane (G31) at a supply pressure of 37mbar in GB and IE
(Dependent upon model)

Table of Contents

Questions and Answers

  • E
    Elizabeth DiazAug 15, 2025
    What to do if pilot lights, but goes out when control is released on Magiglo Indoor Fireplace?
    • G
      Gerald GuzmanAug 15, 2025
      If your Magiglo Indoor Fireplace pilot lights but then goes out after you release the control, it could be due to a loose thermocouple connection at the control valve end. Ensure the thermocouple connection is firm. Alternatively, the thermocouple itself may be faulty, in which case you should replace the complete pilot assembly.
  • A
    Anthony AvilaAug 18, 2025
    Why do pilot and main burner go out when control is set to high position in Magiglo Ekos 16" Indoor Fireplace?
    • E
      Erik HayesAug 18, 2025
      If the pilot and main burner of your Magiglo Indoor Fireplace go out when the control is set to the high position, several factors could be responsible: * A partially blocked gas supply: Locate the restriction and remove the faulty section. * Too many bends on the gas inlet pipe: Increase the diameter and/or reduce the number of bends. * A partially blocked pilot jet: Replace the complete pilot assembly. * Restriction at the isolation valve: Ensure the valve is fully open and that the internal diameter is sufficient and free from grease.
  • J
    Joseph SmithAug 21, 2025
    What to do if fumes enter room when the Magiglo Indoor Fireplace is in operation?
    • E
      Elizabeth GarrisonAug 21, 2025
      If your Magiglo Indoor Fireplace is emitting fumes into the room during operation, it could be due to: * A blocked flue: Remove the blockage in the flue. * Insufficient replacement air: Check that air vents are free of obstructions.
  • J
    Jonathan IbarraAug 25, 2025
    Why is motor not functioning when buttons are pressed on Magiglo Ekos 16"?
    • M
      Maria HensleyAug 25, 2025
      If the motor of your Magiglo Indoor Fireplace isn't functioning when the buttons are pressed, it could be due to: * A flat hand set battery (Remote Control/Total Control): Replace the battery (1 X PP3). * Flat batteries in the receiver unit (Remote Control/Total Control): Replace all 4 AA batteries. * Flat batteries in the battery holder (Trim Switch/ Optimum Control): Replace all 4 AA batteries.
  • W
    Willie CollinsAug 27, 2025
    How to fix flames only on one side of Magiglo Ekos 16" Indoor Fireplace?
    • M
      Michael Johnson PhDAug 27, 2025
      If your Magiglo Indoor Fireplace only burns with flames on one side, the imitation fuel layout might be incorrect. Re-lay the imitation fuel according to the instructions. Another potential cause is excessive draught. Establish the cause of the draught and rectify it.
  • C
    Christina BrownAug 30, 2025
    What to do if piezo operates normally but pilot will not light on Magiglo Ekos 16" Indoor Fireplace?
    • J
      Jacqueline LewisAug 30, 2025
      If the piezo igniter operates normally but the pilot light won't ignite on your Magiglo Indoor Fireplace, first, check the isolation valve and gas supply to ensure there is gas. If gas supply isn't the issue, the pilot jet may be blocked, requiring you to replace the pilot assembly.
  • L
    Laura WestSep 2, 2025
    Why no spark appears at the electrode on Magiglo Indoor Fireplace?
    • C
      chendersonSep 2, 2025
      If no spark appears at the electrode of your Magiglo Indoor Fireplace, it could be due to: * A cracked or broken electrode: Replace the pilot assembly. * The HT lead shorting out on the burner body: Establish where the spark is occurring and insulate or re-route the lead accordingly. * A faulty spark generator: Replace the valve.
  • T
    tmillerSep 5, 2025
    Why remote control will turn fire off but will not turn on Magiglo Indoor Fireplace?
    • R
      Robert StewartSep 5, 2025
      If the remote control for your Magiglo Indoor Fireplace turns the fire off but not on, the hand set may not be operating correctly. Ensure two buttons are pressed to turn the fire on.
  • T
    Thomas RossSep 8, 2025
    What to do if main burner will not come on even though the drive motor is operating on Magiglo Ekos 16" Indoor Fireplace?
    • A
      Anna DominguezSep 8, 2025
      If the main burner of your Magiglo Indoor Fireplace doesn't come on when required, even though you can hear the drive motor operating, make sure the ignition knob is set at the 9 o’clock position.
  • J
    Jeffery KellySep 12, 2025
    What does prolonged audible signal mean when attempting to light the Magiglo Ekos 16" with the remote handset?
    • M
      Madeline BurtonSep 12, 2025
      If you hear a prolonged audible signal when attempting to light your Magiglo Indoor Fireplace with the remote handset (Total Control Model only), the ON/OFF switch on the control valve might be in the OFF position. Turn the switch to the ON position.

Summary

General Information

Introduction and Suitability

Overview of the appliance's suitability for installation and general operating notes.

Flue, Gas, and Pilot Safety

Details on flue requirements, gas supply, and critical ODS pilot safety information.

Fire Fret Dimensions

Specifications for fire fret dimensions and required fireplace opening clearances.

User Instructions

Lighting Procedures

Step-by-step guides for lighting the fire with various control systems.

Battery Replacement

Instructions for replacing batteries in remote handsets and receiver units.

Fuel Effect Layouts

Guidance on arranging coal, pebble, and driftwood effect fuel beds for optimal flame.

Cleaning and Care Instructions

Procedures for cleaning the fire-bed, pilot, and other components.

Installation Instructions

General Safety and Flue Requirements

Safety guidelines, British Standards, and masonry/metal flue requirements.

Technical Data and Appliance Location

Key technical specifications, pressure points, and appliance placement advice.

Installation Procedure Overview

Steps for preparing the firebox, installing surrounds, and connecting gas.

Commissioning and User Instruction

Steps for commissioning the appliance and instructing the user on operation.

Servicing and Troubleshooting

Servicing Procedures and Part Replacement

Guidelines for routine servicing, replacing parts, and pilot assembly.

Installation and Operational Troubleshooting

Common issues, causes, and remedies for installation and operational problems.

Magiglo Ekos 16" Specifications

General IconGeneral
BrandMagiglo
ModelEkos 16"
CategoryIndoor Fireplace
LanguageEnglish

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