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Magiglo Premos 18" Inset - User Manual

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Users,
Installation & Servicing
Instructions
MUST BE LEFT WITH THE USER
PREMOS 18”
Models:
Premos 18” Inset
Premos 18” with Thermobox
(LPG models prefixed with the letters LPG)
Fuel Effect Options:
Coal Effect
Pebble Effect
Beachcomber Effect
Shoreline Effect
All available on NG & LPG
Control Options:
Manual BM Control
Upgradeable Manual Control
Remote Control (Response-S)
Optimum Control
Trim Switch Control
Total Control
For use on Natural Gas (G20) at a supply pressure of 20mbar
or Propane (G31) at a supply pressure of 37mbar in GB and IE (Dependent upon model)

Table of Contents

Questions and Answers

  • E
    Edward MartinAug 16, 2025
    What to do if fumes enter the room when Magiglo Indoor Fireplace is in operation?
    • H
      Heather FosterAug 16, 2025
      If fumes are entering the room when your Magiglo Indoor Fireplace is in operation, it could be due to: * A blocked flue. In this case you should remove the blockage in the flue. * Insufficient replacement air. Ensure air vents are free of obstructions.
  • F
    Faith DavisAug 22, 2025
    What to do if the piezo operates normally but the pilot will not light on my Magiglo Indoor Fireplace?
    • C
      Charles BradyAug 22, 2025
      If the piezo on your Magiglo Indoor Fireplace operates normally but the pilot will not light, it may be due to: * No gas supply. Check the isolation valve and gas supply. * A blocked pilot jet. If this is the case, replace the pilot assembly.
  • C
    Cindy FriedmanAug 26, 2025
    How to fix a Magiglo Indoor Fireplace when no spark appears at the electrode?
    • J
      Jared SharpAug 26, 2025
      If no spark appears at the electrode of your Magiglo Indoor Fireplace, it could be due to: * A cracked or broken electrode. Replace the pilot assembly. * The HT lead shorting out on the burner body. Establish where the spark is occurring and insulate or re-route the lead accordingly. * A faulty spark generator. Replace the valve.
  • M
    Margaret FigueroaAug 28, 2025
    What to do if the motor is not functioning when buttons are pressed on my Magiglo Indoor Fireplace?
    • J
      John BrownAug 28, 2025
      If the motor isn't working when you press the buttons on your Magiglo Indoor Fireplace, consider the following: * Flat hand set battery (Remote Control): Replace the battery (1 X PP3). * Flat batteries in receiver unit (Remote Control): Replace all 4 AA batteries. * Flat batteries in battery holder (Trim Switch and Optimum Control): Replace all 4 AA batteries.
  • J
    Jennifer RussellAug 31, 2025
    Why do the pilot and main burner go out when the control is set to high position on my Magiglo Indoor Fireplace?
    • R
      Reginald SandovalAug 31, 2025
      If the pilot and main burner go out when the control is set to the high position on your Magiglo Indoor Fireplace, it could be due to: * A partially blocked gas supply. Locate the restriction and remove the faulty section. * Too many bends on the gas inlet pipe. Increase the diameter and/or reduce the number of bends. * A partially blocked pilot jet. Replace the complete pilot assembly. * A restriction at the isolation valve. Ensure the valve is fully open and that the internal diameter is sufficient and free from grease.
  • Q
    qmitchellSep 3, 2025
    Why does my Magiglo Indoor Fireplace burn with flames only on one side?
    • K
      Kelly KingSep 3, 2025
      If your Magiglo Indoor Fireplace burns with flames only on one side, it could be due to: * Incorrect imitation fuel layout. Re-lay the imitation fuel according to the instructions. * Excessive draught. Establish the cause and rectify it.
  • W
    Wendy BanksSep 6, 2025
    Why does the remote control of my Magiglo Indoor Fireplace turn the fire off but not on?
    • J
      Jose Burch DDSSep 6, 2025
      If the remote control for your Magiglo Indoor Fireplace turns the fire off but not on, the issue might be due to incorrect hand set operation. Ensure two buttons are pressed to turn the fire on.
  • A
    Alan MasonSep 9, 2025
    What to do if the main burner will not come on when required even though the drive motor is heard to be operating in my Magiglo Indoor Fireplace?
    • J
      Joy MannSep 9, 2025
      If the main burner of your Magiglo Indoor Fireplace won't ignite, check that the ignition knob is set at the 9 o’clock position.
  • W
    wattsdavidSep 10, 2025
    Why does the pilot light of my Magiglo Indoor Fireplace go out when the control is released?
    • J
      jody44Sep 12, 2025
      If the pilot light on your Magiglo Indoor Fireplace lights but goes out when the control is released, it could be due to: * A loose thermocouple connection at the control valve end. Remake the thermocouple connection, ensuring it is firm. * A faulty thermocouple. In this case replace the complete pilot assembly.
  • C
    Carlos WilliamsSep 12, 2025
    What does a prolonged audible signal mean when lighting my Magiglo Indoor Fireplace with the remote (Total Control Model only)?
    • K
      Katherine MooreSep 12, 2025
      If you hear a prolonged audible signal when trying to light your Magiglo Indoor Fireplace with the remote (Total Control Model only), the ON/OFF switch on the control valve might be in the OFF position. Turn the switch to the ON position.

Magiglo Premos 18" Inset Specifications

General IconGeneral
BrandMagiglo
ModelPremos 18" Inset
CategoryIndoor Fireplace
LanguageEnglish

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