3.1 Warranty
The MAICO device is guaranteed for at least one year. Ask your authorized local
distributor for more information.
This warranty is extended to the original purchaser of the device by MAICO through
the distributor from whom it was purchased and covers defects in material and
workmanship for a period of at least one year from date of delivery of the device to the
original purchaser.
The device shall only be repaired and serviced by your distributor or by an authorized
service center. Opening the device case will void the warranty.
In the event of repair during the guarantee period, please enclose evidence of
purchase with the device.
3.2 Maintenance
In order to ensure that the device works properly, it has to be checked and calibrated
at least once every 12 months.
The service and calibration must be performed by your dealer or by a service center
authorized by MAICO.
When returning the device for repairs or calibration it is essential to send the acoustic
transducers with the device. Please include a detailed description of faults. In order to
prevent damage in transit, please use the original packing when returning the device.
3.3 Cleaning and Disinfection Recommendations
It is recommended that parts (device and accessories like headphones, ear cushions)
which come in direct contact with the patient be subjected to standard cleaning and
disinfecting procedure between patients.
Recommendations for cleaning and disinfection of MAICO device presented in this
document are not intended to replace or contradict policies in effect or procedures
required for infection control at the facility.
If there is not a high infection potential, MAICO recommends:
• Before cleaning always switch off and disconnect the device from the power supply.
• For cleaning use a lightly dampened cloth with soap water solution.
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