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If the product does not work properly as desired, please check
the following checklist. Minor problems can be easily resolved.
Troubleshoong
Troubleshooting
Malfunction Possible causes/measures
No sound
The station is not tuned in. Fine tune the station.
The volume is set to a low position. Increase the
volume.
Headphones may be connected. Disconnect the
headphones.
Buttons are not working
Turn o the unit and turn on after a few seconds.
FM: Static sound
Signal reception is low. Adjust the aerial or move
the unit to a stronger signal location.
DAB: Burbling/intermittent cut out
Re-scan station.
Sound is distorted The volume is too high. Adjust the volume control.
Desired station not found Weak signal. Use the manual tune function.
Display shows “No Service” There is no DAB coverage in your area, or poor
reception. Adjust the position of the aerial, or
move the unit to a stronger signal location.
Display is blank The radio will try to retune or perform a scan.
Time and Date not setting
automatically
For the time and date to set automatically you need
to turn on the system and switch to DAB radio and
let this scan. Then press the ‘Power Mode’ button
and the system will go into standby. The date and
clock will update
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