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Manufacturer shall not be liable under this warranty and this warranty shall be void if ANY
the following events occur: a. The water heater is not installed by a licensed plumber,
licensed gas installer, or licensed contractor, or b. The water heater or any of its component
parts have been subjected to misuse, misapplication, improper sizing, alteration, neglect or
accident, or c. The water heater has not been installed in accordance with the applicable
local plumbing and/or building code(s) and/or regulations or in their absence, with the latest
issue of the National Fuel Gas Code Z223.1, and/or National Electric Code; or d. The water
heater is not installed, operated, and maintained in accordance with the printed Manufactur-
er’s instructions, or e. The water heater or any part has been under water; f. The water
heater is exposed to corrosive ambient conditions, or g. The water heater replacement is
requested for noise, odor, discoloration and/or rust, or h. The water heater is not operated
within the factory set temperature limits, or i. The water heater is removed from its original
installation location, or j. The water heater or any of its component parts fail because of re,
oods, lightning, freezing, electrical surges or any other act of God; or k. The water heater is
installed in a closed system without adequate provision for thermal expansion, or l. The
water heater is installed in an application that causes the water heater to activate more than
300 times per day; or m. Freeze damage to the water heater or part(s); or n. Condensate
damage due to improperly installed or lack of a condensate trap or drain; or o. Damages to
the water heater or any part due to improper installation: - Gas: incorrect gas pipe sizing,
incorrect gas meter sizing, incorrect gas type, and/or gas pressures; or - Water: incorrect
water pipe sizing, water pressures that fall outside the specied range, and/or lack of proper
methods of ventilation; or - Electric: supply power voltages that fall outside the product’s
specied range; p. Damages to the water heater or any part due to water quality: - Introduc-
tion of liquids other than potable water into the water heater; or - Introduction of pool water,
spa water, or any chemically treated water into the water heater; or - Introduction of
untreated or poorly treated well water into the water heater;
Except when specically prohibited by the applicable state law, the Owner, and not the
Manufacturer, shall be liable for and shall pay for all charges for labor or other expenses
incurred in the removal, repair or replacement of the water heater or any component part(s)
claimed to be defective or any expense incurred to remedy any defect in the product. Such
charges may include, but are not limited to a. All freight, shipping, handling, and delivery
costs of forwarding a replacement water heater or replacement part(s) to the Owner. b. All
costs necessary or incidental in removing the defective water heater or component part(s)
and installing a new water heater or component part(s). c. Any material required to
complete, and/or permits required for, installation of a new water heater or replacement
parts(s), and d. All costs necessary or incidental in returning the defective water heater or
component part(s) to a location designated by the Manufacturer.
The terms of this Limited Warranty cannot be modied by any person, whether he/she
claims to represent or act on behalf of the Manufacturer.