Why is there no image output from my Marshall Amplification Security Camera?
If there's no image output from your Marshall Amplification Security Camera, check the power supply or PoE supply functions. Confirm that the output signals are in streaming output and that the camera resolution is compatible with your monitor equipment. Also, try replacing the cables to rule out any faults.
What to do if my Marshall Amplification CV620-TBI image is severely delayed?
If your Marshall Amplification Security Camera image is severely delayed, try using 1080p or 720p at 60/50 fps instead of 25/30 fps.
What to do if the ONVIF software cannot find my Marshall Amplification Security Camera?
If the ONVIF software cannot find your Marshall Amplification Security Camera, ensure that the Camera ID and Location fields under Setting > Video in the web page use only English letters or numbers. The ONVIF software cannot find the machine if you use special characters and space.
Why is my Marshall Amplification Security Camera not saving parameters after reboot?
If your Marshall Amplification Security Camera isn't saving parameters after a reboot, check if the Initial Position is set to Last Operated Position in the setting menu or web page under System > Initial Position.
Why can't I control the RS-232 on my Marshall Amplification CV620-TBI?
If you cannot control the RS-232 function on your Marshall Amplification Security Camera, first confirm that the connection is correct (RS-232 In/Out). Then, ensure that the Baud rate setting matches that of the control equipment.
What to do if Tally lamp is not working when applying RS232 setting on my Marshall Amplification CV620-TBI?
If the Tally lamp isn't working when applying the RS232 setting on your Marshall Amplification Security Camera, check if the Tally lamp function is enabled in the setting menu or web page under System > Tally Lamp.
Why does my Marshall Amplification CV620-TBI lose track of a person?
If your Marshall Amplification Security Camera loses track of a person, confirm that the person tracking is set to half body or full body tracking. Also, walking speed may affect the tracking performance; ensure the walking speed isn't too fast to be tracked.
General| Brand | Marshall Amplification |
|---|---|
| Model | CV620-TBI |
| Category | Security Camera |
| Language | English |
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