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WARRANTY
Masterbuilt® warrants all of its products to be free from defects in material and workmanship under
proper assembly, normal use and recommended care for 1 year (2 years for products purchased in
Europe) from the date of original retail purchase. The Masterbuilt® warranty does not cover paint finish as
it may burn off during normal use. The Masterbuilt® warranty does not cover rust. Masterbuilt® requires
proof of purchase for warranty claim, such as a receipt.
WHEN DOES THE WARRANTY COVERAGE BEGIN?
Warranty coverage commences on the original date of purchase and covers only the original purchaser.
For the warranty to apply, you must register your grill. If a defect in material or workmanship is discovered
during the applicable warranty period under normal use and maintenance, Masterbuilt® will, at our sole
option, replace or repair the defective component at no cost to you for the component itself. This warranty
does not apply to labor, or any other cost associated with the service, repair or operation of the grill.
Masterbuilt® will pay all shipping charges on warranty parts.
AUSTRALIA: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.
WHAT IS NOT COVERED?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than
that for which it is designed, damage caused by lack of proper use, assembly, maintenance or installation,
damages caused by accidents or natural disasters, damage caused by unauthorized attachments or
modifications, or damage during transport. This warranty does not cover damage from normal wear and
tear from use of the product (for example, scratches, dents, dings and chipping) or changes in the
appearance of the grill that do not affect its performance. Commercial use is not recommended with the
use of Masterbuilt products, and this warranty does not apply to commercial use of any kind. This usage
for example is for restaurateurs, caterers, butchers, rental companies, food trucks and other such
commercial entities.
This limited warranty is exclusive and in lieu of any other warranty, written or oral, express or implied,
including but not limited to the warranty of merchantability or fitness for a particular purpose. The duration
of any implied warranties, including any implied warranty of merchantability or fitness for a particular
purpose is expressly limited to the duration of the warranty period for the applicable component.
The purchaser’s exclusive remedy for breach of this limited warranty or any implied warranty shall be
limited as specified herein to replacement. In no case shall Masterbuilt be liable for any special, incidental
or consequential damages.
This warranty is provided to you in addition to all rights and remedies conveyed to you by consumer
protection laws and regulations. This warranty in no way affects your legal rights under statutory warranty
regulations in your state or country of residence, including Europe or Australia. Depending on your state or
country of residence limitations on the length of an implied warranty or the damages available to you may
not be limited by this warranty.
WHAT WILL VOID THE WARRANTY?
Purchasing any Masterbuilt® product through an unauthorized dealer voids the warranty. An unauthorized
dealer is defined as any retailer who has not been expressly granted permission by Masterbuilt® to sell
Masterbuilt® products
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