MasterCraft 062-3429-6 - Troubleshooting

model no. 062-3429-6 | contact us 1-800-689-9928
10
TROUBLESHOOTING
The pump
runs but only
delivers a
small amount
of water.
TROUBLESHOOTING
1. Blown fuse.
2. Tripped breaker.
3. Plug disconnected.
4. Corroded plug.
5. Thermal overload.
6. Motor failed.
1. Check if the check valve is
installed backwards.
2. The impeller or volute openings
are fully or partially clogged.
3. The pump is air-locked.
4. The inlet holes in the pump
base are clogged.
5. The vertical pumping distance
is too high.
Pump does not
start or run.
The pump runs
but does not
deliver water.
1. Replace fuse.
2. Reset breaker.
3. Secure plug.
4. Clean plug prongs.
5. Disconnect the pump from power
for 30 minutes, then reconnect.
6. Contact customer service for
replacement.
1. The arrow on the check valve should
point in the direction of flow.
2. Remove the, pump and clean.
3. Start and stop several times by
plugging and unplugging the cord.
Check for clogged vent hole in the
pump case or discharge pipe and/or
no vent hole in the pump case or
discharge pipe.
4. Remove the pump and clean the
openings.
5. Reduce the distance or change the
discharge fittings of the pump.
Problem Possible Cause Corrective Action
1. The pump is air-locked.
2. The vertical pumping
distance is too high.
3. Inlet holes in the pump base
are clogged.
4. The impeller or volute
openings are fully or
partially clogged.
1. Start and stop several times by
plugging in and unplugging the cord.
Check for a clogged vent hole in the
pump case.
2. Reduce the distance or change the
discharge fitting of the pump.
3. Remove the pump and clean the
strainer and openings.
4. Remove the pump and clean.
The pump runs and
pumps out sump,
but does not stop.
1. The float is stuck in the up
position.
2. The float switch is defective.
1. Replace the pump.
2. Reassemble the cover O-ring.
The motor runs
for a short time
and then stops.
1. The inlet holes in the pump
base are clogged.
2. The pump impeller is partially
clogged.
3. The impeller or volute openings
are fully or partially clogged.
1. Remove the pump and clean the
openings.
2. Remove the pump and clean.
3. Remove the pump and clean. Also
clean the strainer if one is installed.
WARNING:
Do not disassemble the motor housing. This motor has NO repairable internal parts, and
disassembling may cause an oil leak or dangerous electrical wiring issues.