Matrix EON48 User's Card

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
 Speech with a party on a Trunk/with an extension.
 Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
 Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
 press Call Appearance key of your DKP Or
 press DSS Key of the Trunk/extension put on hold from your
DKP.
Global Hold:
To put a call on Global Hold:
 Speech with on a Trunk/with an extension.
 Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
 From any DKP,
 Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).
Call Hold
Managing Calls
Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press ‘Transfer’ Key.
Speech with Station.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Or
Call Transfer
To set DND:
Press DSS Key assigned for
’DND’.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press ‘DND’ Key again.
Dial 18-1 (Do Not Disturb)
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Do Not Disturb (DND)
Or
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.
Dial 12-Station Number
(you want to pick up).
Or
Call Pick Up - Selective
Or
From Station to Station:
Speech with Station.
Dial desired Station Number.
Talk.
From Station to External Number:
Speech with Station.
Press Flash.
Dial TAC-desired External Number - Talk.
From External Number to another External Number:
Speech with External Number.
Press Flash.
Dial #-TAC-desired External Number - Talk.
From External Number to Station:
Speech with External number.
Press Flash.
Dial desired Station Number - Talk.
Making a Second Call
To toggle between two Internal
calls:
Speech with station 1.
Press Flash.
Dial another station
number.
Speech with station 2.
Press DSS Key assigned to
Call Toggle.
Speech with station 1.
Press DSS Key assigned to
Call Toggle.
Speech with station 2.
To toggle between an Internal
and an External call:
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Press DSS Key assigned to
Call Toggle.
Speech with station.
Press DSS Key assigned to
Call Toggle.
Speech with trunk.
To toggle between two
External calls:
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Speech with station 1.
Press Flash.
Dial another station number.
Speech with station 2.
Dial Flash-1.
Speech with station 1.
Dial Flash-1.
Speech with station 2.
Speech with station.
Press Flash.
Dial TAC.
Dial the external number.
Speech with trunk.
Dial Flash-1.
Speech with station.
Dial Flash-1.
Speech with trunk.
Speech with party 1 on
trunk 1.
Press Flash.
Dial #.
Dial TAC.
Dial number of party 2.
Or
Call Toggle
Or
External Call to External Call:
Speech with Trunk.
Dial Flash-#.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press DSS Key assigned to
Trunk-Trunk Transfer.
Station to External Call:
Speech with Station.
Press DSS Key assigned to
Trunk.
Dial External Number
(transfer target).
Press ‘Transfer’ Key.
Speech with Trunk.
Dial Flash-#-TAC-External
Number (transfer target)-
Flash-#.
Speech with External
Number (transfer target).
Dial Flash-#.
Speech with Station.
Dial Flash-TAC-External
Number.
Speech with External
number.
Go ON-Hook.
Or
Or
Or

Matrix EON48 Specifications

General

Brand	Matrix
Model	EON48
Category	Telephone System
Language	English