Why is the heart rate function not working on my Matrix T1XE-01 Treadmill?
- TTanya WoodsAug 12, 2025
If the heart rate function on your Matrix Treadmill isn't working correctly, there are several potential causes. Ensure the chest strap is properly positioned below your pectoral muscle for good contact. If using a chest strap, try replacing its battery or the entire strap if damaged. For issues with heart rate grips, replace them if no heart rate is detected. If the heart rate is unusually high, consider replacing the HR board. If problems persist after replacing the grips and board, the console (UCB) might be damaged and require replacement.