What to do if the heart rate function does not work on my Matrix T1xe-02(AC)?
- JJorge AlvaradoAug 19, 2025
If the heart rate function on your Matrix Treadmill isn't working or is reading incorrectly, recenter the chest strap below your pectoral muscle. If that doesn't work, try replacing the battery in the chest strap or replacing the chest strap. If there is no heart rate present, replace the HR grips. If the heart rate is much higher than normal, replace the HR board.