Matrix TOUCH - Page 24

SETUP & BASIC CONSOLE OPERATION
Table of Contents
Touch / TouchXL Console
24
Troubleshooting Guide
First Time Set Up (FTSU) or Replacing a console
All steps of FTSU must be completed on the first console at a site. Further consoles can individually be
set up this way, or settings can be Exported & Imported once the “Source Console” is prepared. Cycle
power on the frame after FTSU if the settings are not saving.
Summary
All steps of FTSU must be completed on every console when first installed. Either use the chart below or
follow the numbered instructions for a step by step process.
To access First Time Set Up: Key in ✓3002✓
Step 1
Language
Select language, Time Zone, and Date Format
Step 2
Features
Workout Tracking (now Community 360) Enable/Disable, Asset
Management Enable/Disable
Step 3
Wi-Fi
Select Wi-Fi Network
Step 4
Machine Type
Select frame model
Step 5
Serial Number
Frame Serial #, Console Serial # (both should auto import but
need to confirm with stickers for accuracy) & Club ID
Step 6
Date Setup
Select date
Step 7
Time Zone
Select time zone
Step 8
Time
Select time
Once FTSU is complete, the Console will return to the home screen.
TSome additional tasks must be completed.
1. Update software via USB or RSCU
• If Wi-Fi is configured and connected, software updates will automatically be installed via
RSCU at the designated time.
2. Treadmills & Ascent Trainers only: Calibrate the incline motor
• The incline motor will move the frame through its full range of motion – ensure nothing
is in the way and no one can be injured
3. Make any other optional settings changes, as needed.
• Themes
• Configure disabled apps
• Configure IP Address settings
• Display brightness & timeout
• Default user & default/maximum workout parameters
• Welcome Screen appearance
• Energy Saver Mode settings
4. Test that any critical settings are properly applied, if appropriate.