My phone does
not work
My phone does
not charge
when plugged
in
Your phone might be switched off. To switch on
your phone press the red receiver key (End Call
key) for about 3 seconds. If you have not used
the phone for a long time, the battery might be
“deeply-discharged”, to recover a deeply-
discharged battery leave your charger plugged in,
although there will be no image on the display.
Can I place a
phone call from
abroad?
If you are out of the country and roaming is
enabled, your phone automatically will use the
foreign telephone network. To learn more,
contact your service provider.
Can I make an
emergency call
if there is no
reception or if
there are no
funds on my
account?
If you are in the area with no reception of any
network, no phone calls can be made.
If you have no funds available on the account,
emergency call to 112 might be made.
How to get the
most out of my
reception?
Places such as buildings reduce signal strength,
therefore you should get closer to a window or
relocate to an area not surrounded by many
buildings.
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