4
26 Getting Help
Contacting Maxtor
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model
number and serial number of your drive. These numbers can be used to get help from Maxtor Support,
register your drive, and look up information on the Maxtor website.
Please visit
www.maxtor.com
to obtain comprehensive support information, such as:
•
Warranty Services
Drive Returns (RMA), Warranty Status, Limited Warranty Statement
•
Product Support
Installation Tutorial, Specifications, Jumper Settings, Installation Guides, Product Manuals
•
Software Downloads
Installation Software, Utilities, Diagnostics
•
Knowledge Base
Troubleshooting information, FAQs, resolved problem database
•
Product Index
Current and Legacy Maxtor product's listing
Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive,
and get assistance via e-mail.
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