What to do if my Memphis Elite Grill will not turn on?
If your Memphis Grill won't turn on, first, ensure that it is properly plugged into a working GFCI outlet. If it still fails to turn on, a power surge may have tripped the circuit board fuse on the ITC, which requires manual replacement. Please refer to the guide for fuse replacement.
Why won't my Memphis Elite maintain a stable temperature?
If your Memphis Grill is not maintaining a stable temperature, several factors could be the cause. First, check the hopper for sufficient fuel and make sure both sides are filled (Elite, Pro and Built-In models). Also, examine the burn pot for ash build-up or other obstructions that may be restricting airflow. Check to see if fan(s) have been unplugged or have failed. Contact dealer or Hearthland directly in case of fan failure.
How to fix error ER?2 on my Memphis Elite Grill?
If you receive error message "ER?2" on your Memphis Grill, you can try the following: Check the hopper for sufficient fuel. Then, check the burn pot for ash build-up or other obstructions. Inspect the igniter to see if it is heating up (the igniter may need replacing). In extreme cold, the grill may require additional priming to achieve ignition. Also, make sure the hood is closed.
Why is my Memphis Elite Grill producing excess or discolored smoke?
Excessive or discolored smoke from your Memphis Grill can be caused by a couple of things. The wood pellets may have absorbed excess moisture; if so, clear the hopper and burn pot of moist pellets, replacing them with dry pellets. Alternatively, the burn pot might be overloaded with ash build-up, so check the burn pot for ash build-up or other obstructions.
What to do if my Memphis Elite will not stay lit?
If your Memphis Grill won't stay lit, start by checking the hopper for sufficient fuel. Next, check the burn pot for ash build-up or other obstructions. Finally, make sure the hood is closed.
How to prevent frequent flare-ups on my Memphis Grill?
Frequent flare-ups on your Memphis Grill may be due to flammable material build-up. Check to see if fan(s) have been unplugged or have failed.
Why are the cooking temperatures uneven on my Memphis Grill?
Uneven cooking temperatures on your Memphis Grill can be caused by unbalanced airflow throughout the grill. Ensure that flavorizer is installed correctly.
Safety warning regarding excess grease fires and necessary preventative measures.
Safety warning about carbon monoxide poisoning symptoms and crucial precautions.
Lists key features of the Memphis Wood Fire Grill, including ITC, construction, and modes.
Procedure for the first burn-off to remove manufacturing residues from the grill.
Step-by-step instructions for properly igniting the grill.
Guidance on hood positioning for efficient cooking and smoke flavor.
Explanation of the ITC's function, temperature compensation, and user experience.
Identification and description of ITC buttons, display, and probe ports.
Steps for using the grill, from inspection and setup to operation and shutdown.
Detailed steps for initiating the grill's automatic start-up sequence.
Important notes and common issues encountered during the start-up phase.
Explains pre-heating, Cooking Mode, and Smoke Mode operations.
Details the ITC's role in monitoring and adjusting cooking temperature for accuracy.
Step-by-step instructions for connecting and using the meat probe for precise cooking.
Important usage notes, maintenance, and troubleshooting for the meat probe.
Instructions for removing, cleaning, and replacing the EZ-Access insert.
Steps for using the direct flame flavorizer for searing food.
Notes and warnings specific to direct flame cooking operations.
Describes various pellet flavors and their recommended uses for grilling.
Covers cleaning of stainless steel, interior, airbox, flavorizer, and trays.
Table outlining the recommended frequency for various grill maintenance tasks.
Lists accessories like probes, baskets, griddles, spatulas, and racks.
Covers basting brushes, skewers, foil, metal brush, and skillets/woks.
Covers hand washing, cross-contamination, marinades, and temperature control.
Provides approximate grilling times and internal temperatures for various meats.
Provides approximate grilling times and internal temperatures for poultry and game.
Tips on smoke flavor, temperature, and pellet choice for optimal smoking.
Discusses smoking mode temperature range and premium pellet recommendations.
Advice on creosote formation and encouraging recipe sharing.
Identifies common grill problems and provides corresponding solutions.
Step-by-step instructions for safely replacing the ITC fuse.
Details the terms, conditions, and limitations of the grill's warranty.
Outlines the steps for obtaining warranty service and customer support.
Specifies minimum clearances to combustibles and the optional heat shield kit.
Provides detailed dimensions and electrical requirements for built-in installations.
Covers initial inspection, required tools, and identifying parts.
Visual representation of all grill parts with numerical labels for identification.
Detailed list of all parts included in the built-in grill package.
Instructions for supporting the grill unit during installation.
Steps for positioning and fastening the grill into the island.
Attaching controller brackets and ensuring the unit is level.
Finalizing the controller installation and securing the cover.
Instructions for installing the flavorizer and cooking grates.
Details all screws, bolts, and brackets provided in the hardware kit.
Illustrates the wiring connections for the grill's electrical components.
Safety warning regarding excess grease fires and necessary preventative measures.
Safety warning about carbon monoxide poisoning symptoms and crucial precautions.
Lists key features of the Memphis Wood Fire Grill, including ITC, construction, and modes.
Procedure for the first burn-off to remove manufacturing residues from the grill.
Step-by-step instructions for properly igniting the grill.
Guidance on hood positioning for efficient cooking and smoke flavor.
Explanation of the ITC's function, temperature compensation, and user experience.
Identification and description of ITC buttons, display, and probe ports.
Steps for using the grill, from inspection and setup to operation and shutdown.
Detailed steps for initiating the grill's automatic start-up sequence.
Important notes and common issues encountered during the start-up phase.
Explains pre-heating, Cooking Mode, and Smoke Mode operations.
Details the ITC's role in monitoring and adjusting cooking temperature for accuracy.
Step-by-step instructions for connecting and using the meat probe for precise cooking.
Important usage notes, maintenance, and troubleshooting for the meat probe.
Instructions for removing, cleaning, and replacing the EZ-Access insert.
Steps for using the direct flame flavorizer for searing food.
Notes and warnings specific to direct flame cooking operations.
Describes various pellet flavors and their recommended uses for grilling.
Covers cleaning of stainless steel, interior, airbox, flavorizer, and trays.
Table outlining the recommended frequency for various grill maintenance tasks.
Lists accessories like probes, baskets, griddles, spatulas, and racks.
Covers basting brushes, skewers, foil, metal brush, and skillets/woks.
Covers hand washing, cross-contamination, marinades, and temperature control.
Provides approximate grilling times and internal temperatures for various meats.
Provides approximate grilling times and internal temperatures for poultry and game.
Tips on smoke flavor, temperature, and pellet choice for optimal smoking.
Discusses smoking mode temperature range and premium pellet recommendations.
Advice on creosote formation and encouraging recipe sharing.
Identifies common grill problems and provides corresponding solutions.
Step-by-step instructions for safely replacing the ITC fuse.
Details the terms, conditions, and limitations of the grill's warranty.
Outlines the steps for obtaining warranty service and customer support.
Specifies minimum clearances to combustibles and the optional heat shield kit.
Provides detailed dimensions and electrical requirements for built-in installations.
Covers initial inspection, required tools, and identifying parts.
Visual representation of all grill parts with numerical labels for identification.
Detailed list of all parts included in the built-in grill package.
Instructions for supporting the grill unit during installation.
Steps for positioning and fastening the grill into the island.
Attaching controller brackets and ensuring the unit is level.
Finalizing the controller installation and securing the cover.
Instructions for installing the flavorizer and cooking grates.
Details all screws, bolts, and brackets provided in the hardware kit.
Illustrates the wiring connections for the grill's electrical components.
General| Fuel Type | Wood Pellets |
|---|---|
| Material | Stainless Steel |
| Wi-Fi Capable | Yes |
| Grill Type | Pellet Grill |
| Hopper Capacity | 24 lbs |
| Dimensions | 47" H x 69" W x 29" D |
| Warranty | 7 years |
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