Memphis Pro - User Manual

Other manuals for Memphis Pro

Quick Start Guide2 pages

Questions and Answers

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Lucas AshleyAug 12, 2025
What to do if my Memphis Pro received Error Message "ER?2"?
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  Rebecca TaylorAug 13, 2025
  If your Memphis Grill displays error message "ER?2", it means the appliance hasn't ignited within 30 minutes. Here's what you should do: * Check if the hopper has enough fuel. * Inspect the burn pot for ash buildup or obstructions. * Verify the igniter is heating up (it may need replacement). * If it's extremely cold, the grill might need extra priming to ignite. * Ensure the hood is closed.
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Anthony FarrellAug 16, 2025
Why won't my Memphis Pro Grill turn on?
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  Anthony TaylorAug 17, 2025
  If your Memphis Grill won't turn on, here are a couple of things to check: * Make sure the grill is properly plugged into a working GFCI outlet. * If there was a power surge, the circuit board fuse on the ITC might have tripped and needs manual replacement. Consult the guide to replace the fuse.
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Michael ComptonAug 20, 2025
What to do if my Memphis Pro Grill received Error Message "ER?3"?
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  Cassandra Perkins MDAug 20, 2025
  If your Memphis Grill displays error message "ER?3", it indicates a power failure during operation. First, make sure the grill is securely plugged in. Then, check for any power outages in your home.
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John CraigAug 25, 2025
How to fix uneven cooking temperatures on my Memphis Grill?
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  Tonya ClarkAug 25, 2025
  Uneven cooking temperatures on your Memphis Grill are usually due to unbalanced airflow. Make sure the flavorizer is installed correctly.
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Dr. Tyler EllisAug 28, 2025
Why does my Memphis Grill produce excess or discolored smoke?
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  David JenkinsAug 28, 2025
  Excessive or discolored smoke from your Memphis Grill can be caused by: * Wood pellets that have absorbed too much moisture. If this is the case, clear the hopper and burn pot of the moist pellets and replace them with dry ones. * Too much ash buildup in the burn pot. Inspect the burn pot and clear any obstructions.
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wsteeleAug 31, 2025
How to fix frequent flare-ups on a Memphis Pro?
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  Cynthia DuarteAug 31, 2025
  Frequent flare-ups on your Memphis Grill can be due to flammable material buildup. Check to see if fan(s) have been unplugged or have failed.
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gwileySep 4, 2025
Why won't my Memphis Pro Grill achieve or maintain a stable temperature?
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  Amber LaraSep 4, 2025
  If your Memphis Grill isn't reaching or maintaining a stable temperature, it could be due to a few reasons: * Insufficient fuel. Make sure the hopper is filled adequately on both sides (Pro and Built-In models). * Insufficient airflow. Check the burn pot for ash buildup or obstructions. Also, check if the fan(s) have been unplugged or have failed. Contact your dealer or Hearthland directly if the fan has failed.
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Jasmine CollinsSep 8, 2025
What to do if my Memphis Pro received Error Message "ER?1"?
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  Austin KaiserSep 8, 2025
  If your Memphis Grill displays error message "ER?1", it indicates that the appliance has overheated, possibly from a grease fire or excess fuel. Turn the grill off and let it cool down. If needed, follow the procedure in the General Warning section. Before restarting, clean the grill's interior and remove any excess fuel.