Memphis Pro - 5 Year Limited Warranty

Memphis Grill Manual Rev. B 20
5YearLimitedWarranty
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Thislimitedwarrantycoversproductsmanufacturedby“HearthlandProducts,LLC”.Productscarrya5yearlimitedwarranty
fromthedateofpurchasebytheoriginalowneragainstdefectsinmaterialandworkmanship.Electronicandelectricalcompo‐
nentscarrya2yearreplacementwarrantywhensubjectedtonormalresidentialuse.Limited
warrantydoesnotapplytopaint,
burnpot,gasketsordamagecausedfromcorrosion.
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ConditionsofLimitedWarranty
1.Duringthetermofthelimitedwarranty,HearthlandProductsLLC.’s(HP)obligationshallbelimitedtoreplacementofcovered,
failedcomponents,F.O.B.pointofshipment.HPwillrepairorreplaceparts
returnedtoHP,freightprepaid,ifthepart(s)are
foundbyHPtobedefectiveuponexamination.HPshallnotbeliablefortransportationcharges,laborcosts,orexportduties.Ex‐
ceptasprovidedinthisCONDITIONSOFLIMITEDWARRANTY,repairorreplacementofpartsinthemannerandfor
theperiodof
timestipulatedhereundershallconstitutethefulfillmentofalldirectandderivateliabilitiesandobligationsfromHPtoyou.
2.Thewarrantycoveragebeginsontheoriginaldateofpurchaseasstatedonthesalesreceipt.Productregistrationisrequired
tovalidatethewarranty.
3.RepairorreplacementoftheHPcomponentdoesnotextendthelimitedwarrantybeyondone(1)yearfromdateofpurchase.
4.PouringliquidsonorinyourHPproductwillvoidthiswarranty.
5.HPtakeseveryprecautiontoutilizematerialsthatretardrustincludingtheuseof
high‐temperaturepaintwhereadvisable.
Evenwiththesesafeguards,theprotectivecoatingscanbecompromisedbyvarioussubstancesandconditionsbeyondHPcon‐
trol.Hightemperatures,excessivehumidity,chlorine,industrialfumes,fertilizers,lawnpesticidesandsaltaresomeofthesub‐
stancesthatcanaffectpaintandmetalcoatings.Forthese
reasons,thelimitedwarrantiesDONOTCOVERRUSTOROXIDATION,
unlessthereislossofstructuralintegrityonthegrillcomponent.Shouldanyoftheaboveoccur,refertoyouInstructionManual’s
maintenancesectionforpaintfinishprotection.HPrecommendsthatyoupurchaseaHPfull‐lengthprotectivecoverfor
yourgrill
whennotinuse.
6.Thewarrantyisbasedonresidentialuse.Warrantycoveragedoesnotapplytoproductsusedincommercialapplications.
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ExceptionstotheLimitedWarranty
ThereisnowrittenorimpliedperformancewarrantyontheHPproducts,asthemanufacturerhasnocontroloverthe
installation,
operations,cleaning,maintenanceorthetypeoffuelburned.
ThislimitedwarrantywillnotapplynorwillHPassumeresponsibilityifyourproducthasnotbeeninstalled,operated,cleanedand
maintainedinstrictaccordancewiththemanufacturer'sinstructions.Burninganythingotherthanpremiumwoodpelletsmay
voidthewarranty.The
warrantydoesnotcoverdamageorbreakageduetomisuse,improperhandlingormodifications.
NEITHERTHEMANUFACTURER,NORTHESUPPLIERSTOTHEPURCHASER,ACCEPTSRESPONSIBILITY,LEGALOROTHERWISE,FOR
THEINCIDENTALORCONSEQUENTIALDAMAGETOTHEPROPERTYORPERSONSRESULTINGFROMTHEUSEOFTHISPRODUCT.
ANYWARRANTYIMPLIEDBY
LAW,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOFMERCHANTABILITYORFITNESS,
SHALLBELIMITEDTOONE(1)YEARFROMTHEDATEOFORIGINALPURCHASE.WHETHERACLAIMISMADEAGAINSTTHEMANU‐
FACTURERBASEDONTHEBREACHOFTHISWARRANTYORANYOTHERTYPEOFWARRANTYEXPRESSEDORIMPLIEDBY
LAW,
MANUFACTURERSHALLINNOEVENTBELIABLEFORANYSPECIAL,INDIRECT,CONSEQUENTIALOROTHERDAMAGESOFANYNA‐
TUREWHATSOEVERINEXCESSOFTHEORIGINALPU RCHASEPRICEOFTHISPRODUCT.ALLWARRANTIESBYMANUFACTURERARE
SETFORTHHEREINANDNOCLAIMSHALLBEMADEAGAINSTMANUFACTURERONANYORAL
WARRANTYORREPRESENTATION.
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Somestatesdonotallowtheexclusionorlimitationofincidentalorconsequentialdamages,orlimitationsofimpliedwarranties,
sothelimitationsorexclusionssetforthinthislimitedwarrantymaynotapplytoyou.Thislimitedwarrantygivesyouspecific
legalrightsandyoumayhave
otherrights,whichvaryfromstatetostate.
ThelimitedwarrantyforFive(5)yearsisinlieuofallotherwarrantiesexpressedorimplied,atlaworotherwise,andHPdoesnot
authorizeanypersonorrepresentativetoassumeforHPanyobligationorliabilityinconnectionwiththesale
ofthisproduct.This
meansthatnowarranties,eitherexpressedorimplied,areextendedtopersonswhopurchasetheproductfromanyoneother
thanHPoranauthorizedHPDistributor.
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ProcedureforWarrantyService
CallyournearestHPdealerforrepairorreplacementofyour“in‐warranty”parts.
Be
preparedtofurnishthefollowinginformation:
1.Purchaser’sname,modelandserialnumberofgrillanddateofpurchase.
2.Anaccuratedescriptionoftheproblem.
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