12 Servicing information
Purpose of this chapter
To inform about the correct procedure to follow during servicing and summarizes possible faults with the appliance and
errors that may arise during operation.
12.1 Warranty information and contacting customer service
Warranty information
In order to be able to claim under the warranty for the microwave combination oven, the appliance must be installed in
accordance with the instructions in the Installation and User Manual by a qualified service engineer from an authorized
service company.
The warranty does not cover damage resulting from improper setup, installation, use, cleaning, use of cleaning
chemicals, servicing or repair.
Required information
Please have the following appliance data to hand when contacting our customer service:
▪ Model, or item number of your appliance (see 'Identifying your microwave combination oven' section 1.1.4)
▪ Serial number of your appliance (see 'Identifying your microwave combination oven' section 1.1.4)
Contact data
Welbilt UK Ltd.
Ashbourne House, The Guildway,
Old Portsmouth Road
Guildford, GU3 1LR
United Kingdom
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