Metapace T-40 - User Manual

Other manuals for Metapace T-40

User's Quick Start Guide2 pages

Questions and Answers

U
ulewisAug 13, 2025
What to do if the Metapace Printer error LED flashes or buzzer beeps?
- E
  Elijah MurrayAug 13, 2025
  If the error LED flashes or the buzzer beeps on your Metapace Printer, it could be due to several reasons: * The paper has run out, in which case you should replace the paper roll. * There is a cutter error, so you should clear the cutter error. * The top cover is open, so ensure that the top cover is closed. * The print head is overheating. Turn off the printer and allow the print head to cool down.
F
ferrelljohnAug 17, 2025
How to fix Metapace T-40 Printer when printout is not clear or has stains?
- Z
  zjohnsonAug 17, 2025
  If your Metapace Printer's printout is unclear or stained, consider the following: * Ensure the paper roll is installed correctly. * Use the recommended thermal paper, as the current paper may be out of specification. * Clean the print head or platen roller, as they may be dirty. * Increase the print darkness if it's too low.
D
Daniel CarterAug 20, 2025
What to do if Metapace T-40 stops suddenly during printing?
- C
  Carl JonesAug 20, 2025
  If your Metapace Printer starts printing but stops suddenly, it is likely due to a paper jam. Open the top cover, check the cutter, and clear any jammed paper.
D
Darren GreenAug 25, 2025
How to fix Metapace T-40 Printer when paper cannot be sent out normally?
- H
  hbrewerAug 25, 2025
  If paper cannot be sent out normally from your Metapace Printer, it is probably due to a paper jam. To resolve this, open the top cover, check the paper path and cutter, and clear any paper jam.
E
Earl SchroederAug 27, 2025
How to fix Metapace T-40 Printer when paper is not cut off?
- J
  jody52Aug 28, 2025
  If the paper is not being cut off in your Metapace Printer, it's likely due to a paper jam. Open the top cover, check the cutter, and clear the jammed paper.
A
achapmanAug 31, 2025
Why is my Metapace Printer LED off and not working?
- G
  garrett27Aug 31, 2025
  If the LED is off and your Metapace Printer isn’t working, it could be due to these reasons: * The printer is not connected to a power supply. Connect the printer to the power supply. * The printer power is off. Turn on the printer power. * The circuit board might be damaged. In this case, contact your local dealer or manufacturer.
R
Richard ThorntonSep 4, 2025
Why is vertical print content missing on my Metapace Printer?
- S
  Stephanie JohnsonSep 4, 2025
  If vertical print content is missing from your Metapace Printer, it could be due to a dirty print head or platen roller. Clean the print head or the platen roller. Alternatively, there may be a print head error, in which case you should contact your local dealer or manufacturer.
G
Grant GreeneSep 8, 2025
What to do if Metapace T-40 error LED is always on and buzzer keeps beeping?
- C
  Caitlin MorrisSep 8, 2025
  If the error LED is always on and the buzzer keeps beeping on your Metapace Printer, the printer has a serious malfunction. Contact your local dealer or the manufacturer.

Summary

1 Introduction

1.1 Outline

Overview of the Thermal Receipt Printer T-40's development and connectivity options.

1.2 Features

Highlights key functionalities like low noise, high speed, paper support, and rich interfaces.

2 Specification

2.1 Technical specification

Detailed technical parameters of the printer, including printing, interface, memory, and fonts.

2.2 Cutter parameters

Specifications related to the printer's cutting mechanism, such as method, time, and lifetime.

2.3 Paper specification

Details on paper types, width, thickness, and roll specifications supported by the printer.

3 Appearance and components

3.1 Appearance and modules

Visual identification and labeling of the printer's external parts and internal modules.

3.2 LED and buzzer

Explanation of the functions and status indications provided by the printer's LED lights and buzzer.

4 Installation

4.1 Unpacking

Instructions for checking the printer's contents upon delivery and verifying its condition.

4.2 Printer installation

Guidance on physically placing and setting up the printer in its operating environment.

4.3 Power and communication interface

4.4 Paper roll installation

4.5 Paper near end position adjustment

4.6 Power-on and self-test

4.7 Hexadecimal dumping function

5 Routine maintenance

5.1 Cleaning the print head and the platen roller

Steps for cleaning critical internal components to ensure print quality and longevity.

5.2 Cleaning the mark sensor

Procedure for cleaning the sensor responsible for detecting paper marks.

5.3 Clearing the jammed paper and the cutter error

Methods for resolving common issues like paper jams and cutter malfunctions.

6 Interface signal

6.1 Serial interface

Detailed pin definitions and signal configurations for the RS-232 serial interface.

6.2 Parallel interface

Pin definitions and signal configurations for the IEEE 1284 compatible parallel interface.

6.3 USB interface

6.4 Ethernet interface

6.5 Double communication interface

6.6 Power interface definition

6.7 Cash drawer interface signal definition

7 Troubleshooting

7.1 Printer doesnt work

Common causes and solutions for the printer failing to power on or operate.

7.2 Error LED and buzzer alarm

Interpreting error codes indicated by LED flashes and buzzer beeps.

7.3 Problems during printing

Troubleshooting steps for issues like paper jams, poor print quality, or cutting errors.

8 Power management

9 DUMP mode

Appendix Button configuration

Metapace T-40 Specifications

General

Type	POS printer
Print technology	Thermal
Maximum resolution	203 x 203 DPI
Maximum roll diameter	82.5 mm
Supported paper width	57.5/80/82.5 mm
Flash memory	4 MB
Internal memory	2 MB
Wi-Fi	-
Ethernet LAN	Yes
Standard interfaces	USB
Connectivity technology	Wired
Product color	Black
AC input voltage	120 - 230 V
DC output voltage	24 V
Power source type	AC
Cables included	AC, RS-232, USB
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 45 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 90 %
Harmonized System (HS) code	84433210