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WARRANTY AND CARE
The DAVID Delight Plus is warranted against defects in workmanship or
materials for one year from date of original purchase, on the terms stated
herein. Should this unit become inoperative within the one-year period, it will
be repaired or replaced at our option, without charge. Any postage, insurance,
and shipping costs incurred in returning the DAVID Delight Plus for service are
the responsibility of the customer.
This warranty does NOT cover:
• shipping damage,
• damage caused by accidents or by other than normal use,
• improper battery installation,
• physical damage to cords for headphones and eyeset,
• damage caused by exposure to excessive static electricity,
• damage caused by any unauthorized person tampering with the DAVID
Delight Plus.
RETURNING FOR REPAIRS
Should your DAVID Delight Plus require repairs, please contact us via
email (info@mindalive.com) or phone to obtain a warranty/repair
authorization number and important shipping instructions.
When returning your device for repair, be sure to surround the DAVID Delight
Plus with at least one inch of tight packing on all sides in a strong carton.
Neither Mind Alive Inc., nor courier companies will pay for damage incurred by
poorly packaged goods. Label the carton "FRAGILE, HANDLE WITH CARE."
Include a copy of your sales receipt, a brief written description of the problem,
and a daytime contact number. All postage, insurance, and shipping costs
incurred in returning the DAVID Delight Plus for service are the responsibility
of the customer.
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