Emergency 9-1-1 Calls
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OPERATION
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Using Exclusive Hold if you do NOT have dedicated DSS/BLF or LINE keys.
To place a call on hold to make an enquiry call or answer another call:
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To retrieve a call from hold:
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Using Exclusive Hold if you do HAVE dedicated DSS/BLF or LINE keys.
To place a call on hold to make an enquiry call or answer another call:
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To retrieve a call from hold:
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